Eprint will be unavailable this Sunday morning, 3/3/2013, from 5:00am to 8:00am in order to upgrade the hardware.
ePrint maintenance
Posted in Uncategorized
Banner DEVL cloning
The cloning of Banner DEVL is complete and now available for all to access.
Posted in Uncategorized
Share Drives are fully online
OIT has placed departmental and special share drives fully online with the exception of N: drive which will remain read only until further notice. OIT has rebuilt the majority of systems infected with the Vobfus/ChangeUp virus, and several systems have been disabled from accessing FAU network until staff members have the opportunity to get these systems rebuilt and placed back online. We anticipate a small number of systems might still be infected with this virus, since not all systems connect to FAU network on a regular basis. If any such system is identified in your area, please turn off the system and contact FAU Helpdesk to take corrective actions.
We appreciate everyone’s patient and understanding in this matter, and do apologize for the delay in making these shares read/write. This was necessary to contain this virus the most effective way.
Thank you
Posted in Uncategorized
Banner TEST cloning
The cloning of Banner TEST is complete and now available for all to access.
Posted in Uncategorized
Update: Virus Outbreak – Shared Drives Are Available Read-only
Shared drives including Q:, N:, O:, P: and special drives are now available in a read-only state. OIT has cleaned up the virus infections from the shared drives. However, while OIT works to finish containing the virus and starting the rebuild process on any affected desktops, users will not be able to make changes or place any new files on the shared drives. Users can access the files that were available when access to the shared drives was removed yesterday. You may need to log off and log back on to your computer to be able to access the shared drives. OIT is working to restore full access to the shared drives as soon as possible.
Further updates will be posted as they become available.
Posted in Uncategorized
New Computer Virus outbreak
We would like to provide you with an update regarding this latest strand of computer virus:
– This latest computer virus is called ChangeUp. – It is a self-evolving computer virus thus it is more difficult to catch. – Microsoft has no solution to clean this virus as of this reporting, and we are in the process of contacting Microsoft as well. Their lines and support center are inundated. – Symantec has information to contain this computer virus; however, there is no clean up solution short of restoring the Operating System. – Currently, we have 15 reported cases on campus and we are in the process of contacting these users to restore their systems. – Share drives will be taken off line at 2:00PM today in order to move this service behind FAU Firewall. This will prevent new strands of this virus from reaching these shares. – Symantec anti-virus will continue to run to identify variations of this virus on well over 200 shares over the next 48 hours. – Well over 100 sites around the country that are distributing this virus should be blocked based on recommendations from Symantec. We are in the process of blocking these sites.
As more information becomes available we will share it with you. In the meantime, share drives consisting of drive Q:, N:, O:, P: and special drives will be taken off-line for emergency migration behind the firewall.
We truly apologize for this; however, this virus is serious and it has already infected several major organizations around the country.
OIT/MB
Posted in Banner and Admin Systems
Banner TEST & DEVL clonings
Banner TEST will unavailable during the day this Monday, 2/25/2013, in order to perform a clone from a backup copy of production FAUP.
Banner DEVL will be unavailable during the day on Wednesday, 2/27/2013, in order to perform a clone from a backup copy of TEST taken after 2/25/2013.
Posted in Banner and Admin Systems, Systems
Spread of New Computer Virus
OIT is dealing with a spread of virus that is persistent. It is impacting our network drives (ANDI) and some files stored on the drives are infected.
Please refrain from accessing files on shared drives today. We are currently working with several vendors to run virus scans to ensure the issue is resolved.
Unfortunately this is a new strand of virus and vendors are scrambling to find a resolution. There is a strong indication that this started with the older version of Java being exploited.
We apologize for any inconvenience this may cause.
OIT
Posted in Banner and Admin Systems
WebFocus/MyBits Jobs
Users may have experienced issues using WebFocus/Ibiweb.fau.edu/MyBits this afternoon due to a run away job. We have resolved the problem and Webfocus is now responding.
Thank you
OIT
Posted in Uncategorized
Recent changes to VPN and email access
Due to the latest number of phishing attacks from compromised accounts, we have blocked access to the internal SMTP server (smtp.fau.edu) from remote systems that connect via VPN until further notice. VPN users should continue to use Outlook Web Access, Outlook or MyFAU from remote systems. For those using non-Outlook email clients but still connect to Exchange, please refer to the information located here for detailed settings regarding IMAP, POP and authenticated SMTP.
Thank you,
OIT