Wireless upgrades on the Boca Raton campus 2-11-2013

On Monday, February 11, 2013, between 5:00 am and 6:30 am, OIT will perform maintenance on the wireless network segments on the Boca Raton Campus. This upgrade will cause an interruption to the fau, fauwpa2, and fauguest wireless networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you

Posted in Uncategorized

[Resolved]Eprint Service Interruption

Eprint is back online and functioning normally.  Please report any continued issues to http://helpdesk.fau.edu/

Thank you

OIT

Posted in Uncategorized

Eprint Service Interruption

Eprint is currently experiencing a service interruption  We will update this post shortly with more information.

Posted in Uncategorized

OIT Systems Maintenance, Thursday, Feb 7, 2013 from 3:00 AM to 7:00 AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/7/2012 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 7:00 AM
Affected services: Banner INB & SSB
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Attendance Tracking 9.0.0 upgrade + patch, Course Catalogue/Class Schedule 9.0.0/9.0.1 upgrades, Faculty Grade Entry 9.0.0/9.0.1 upgrades, DBEU – Database Extension Utility, HR/Payroll 8.8.1.5, 8.8.1.6 & 8.8.1.7 patches, Employee Self-Service 8.8.1.2 patch, Finance 8.8.0.4 patch
User impact: Users will not be able to log into Banner INB or SSB.

Posted in Banner and Admin Systems

Banner maintenance Thursday morning

Banner production (FAUP) maintenance including Banner XE installations, the Database Extension Utility, module updates and patches is scheduled for this Thursday (2/7/2013) morning from 3:00am to 7:00am. The following production systems will be unavailable during this time: Banner (INB & SSB), AppWorx & ePrint.

Posted in Banner and Admin Systems, Systems

[Resolved] Service Interuption

All services are now online. Please report any continued issues to http://helpdesk.fau.edu/

Thank you

OIT

Posted in Uncategorized

Service Interuption

DNS, Network Registration, Blackboard, LDAP, PrivateEye, Graduate Admissions, DartBoard, and Xitracs (SACS) are experiencing a service interruption  We will update this post shortly with more information.

Posted in Uncategorized

Voicemail Xpressions Issue Resolved

Telecom has resolved the issue with Xpressions/Voicemail.

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Intermittent Blackboard Grade Center issues

Some instructors are experiencing errors when attempting to access the Grade Center in their course.  We are currently working with Blackboard to resolve this issue.  For details on how to resolve the problem please visit the Known Issues Module within Blackboard.

Posted in Network and Telecom

Voicemail Xpressions Issue

Telecom is currently experiencing and issue with Xpressions/Voicemail. We are working on the issue and there is no eta at this time

Posted in Uncategorized