OIT Systems Maintenance, Thurs. May 1, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/01/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

***************************************************

When: 3:00-6:00AM
Affected services: Banner Student & Banner Financial Aid
Affected systems: Banner FAUP
Description of maintenance: The following updates will be installed in Banner production: Student 8.5.8– 8.6.0–8.6.1–8.6.2–8.6.3 upgrades. Student, 8.5.8, and 8.6.0 patches.  Financial 8.20 upgrade. Financial Aid Self Service 8.20 Upgrade.
User impact: There will be no user downtime

***************************************************

When:  3:00am to 6:00am.
Affected Services: IDM production, Luminis production (MyFAU), Phonebill app, Report Caster production, IEA Production database IEAP, Middleware production MSOP instance.
Affected Systems: boc22ora01, boc22ora03,boc22ora05 , mcoracle, nwrdcora01.
User Impact: Affected services will be unavailable during the maintenance window.
Reason: Oracle database patch set updates and host patch installations

Posted in Network and Telecom

FYI: Outlook restart prompt for room CM 251 calendar

Users may notice outlook prompting to restart if CM 251 has been opened in the calendars section.  Please restart outlook and let the calendar update.  This is due to the room being moved to Office 365.

 

Thanks,

Systems

Posted in Systems

Network Outage – April 25 2014 from 6:10 until 6:35 p.m.

FAU experienced a network outage caused by a software issue between 6:10p.m. and 6:35p.m. today.  This outage affected connectivity within the FAU campus as well as connectivity to the internet. This outage would have caused issues for students trying to watch streaming media or take online exams such as those given through Blackboard during this time.

Posted in Uncategorized

[Completed]Blackboard Maintenance 4-6 AM 4/24

Blackboard will be intermittently unavailable from 4-6 AM due to necessary maintenance.

Posted in Network and Telecom

[Completed]Emergency Blackboard Maintenance 4-6:00 AM Wednesday 4/23

Blackboard maintenance has completed.

Posted in Email, Systems

Resolved: Echo360 Environment Restart

RESOLVED:  Echo360 will be intermittently unavailable from 3:30PM-3:45PM . The Echo360 environment needs to be restarted to re-sync media store locations.   Users will be unable to perform EMI transfers, or access and start viewing Echo360 captures during this window.

Posted in Uncategorized

[Completed] Network Maintenance Sunday April 20th 5:00a.m.- 5:45a.m

The network maintenance scheduled for this morning has been completed.

Posted in Uncategorized

(Updated) Network Maintenance Sunday April 20th 5:00a.m.- 5:45a.m

In order to further limit the impact of this critical maintenance, we are rescheduling the maintenance described below to occur between 5:00a.m. and 5:45 a.m. on Sunday April 20th.

Communication Infrastructure will be performing critical maintenance on core networking equipment on Sunday April 20th from 5:00a.m. until 5:45 a.m. During this time, we anticipate a loss of network connectivity between FAU campuses and the Internet as well as connectivity within FAU lasting approximately 10-15 minutes.   Network services are expected to be operating normally prior to the end of the maintenance window.

Posted in Uncategorized

Emergency Blackboard Maintenance 4-6:00 AM Saturday 4/12

We will be performing emergency maintenance on the blackboard servers.  Blackboard service will be unavailable between 4 and 6 Am on April 12th 2014.

 

Posted in Network and Telecom

Email Delay

There is currently a delay on some emails.  It should be resolved shortly.

Posted in Uncategorized