Blackboard maintenance has completed and blackboard service is functioning normally.
[Completed]Emergency Blackboard Maintenance 4-6:00 AM 7/16
Posted in Educational Technologies, Systems
[Completed] Blackboard Maintenance
Blackboard maintenance has completed and blackboard is operational.
Posted in Educational Technologies, Systems
OIT Systems Maintenance, Thurs. July 10, from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/10/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 5:00AM
Affected Services: Banner self-service (SSB) and Internet Native Banner (INB)
Affected Systems: bannerprd.fau.edu
Description of Maintenance: Install latest Oracle patch set updates for Banner production database (FAUP).
User Impact: Faculty, staff, and students will not be able to access Banner production during the maintenance.
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When: 3:00AM – 6:00AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of Maintenance: We will be installing the newest cumulative patch to solve some outstanding issues.
User Impact: Blackboard Will be unavailable from 3 to 6 AM
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Resolved – Issues with password synchronization and account creation
We experienced issues synchronizing user accounts from MyFAU to other systems. This affected new account creations and password synchronizations.
Network Maintenance – Friday July 4th from 4:00 a.m. until 5:00 a.m.
OIT will be performing network maintenance on Friday July 4th from 4:00 a.m. until 5:00 a.m. During this time, there will be a network interruption lasting between 15-20 minutes affecting connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.
[Resolved] Voicemail Xpressions Issue
The issue with FAU Voicemail/Xpressions has been resolved.
Thank you
Posted in Network and Telecom
Voicemail Xpressions Issue
We are currently experiencing an issue with FAU Voicemail/Xpressions. We are currently working on the issue.
Thank you
Posted in Network and Telecom
OIT Systems Maintenance, Thurs. July 3 from 3:00AM – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/03/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 4:00 – 7:00AM
Affected services: DHCP, DNS, and LDAP for the Jupiter and HBOI campuses. Off-site VM replication for facilities. File, print, and digital signage services for the Jupiter and HBOI campuses. Internet printing via Printonline for the Jupiter and HBOI campuses. CRM software for the Honors College. Services for the computer labs including DFS, software licensing, and Deep Freeze.
Affected systems: VMJUP, JUP17HV01, NTSHyperv01, NTSHyperv02, Facilities VMWare host, Young, Aikman, Griese, Fouts, Starr, Marino, Payton, Kelly, CES, LLSJupiter01, Elway, Unitas, and Honors4.
Description of maintenance: Replacing 3 8-outlet PDUs in the systems rack in Jupiter with 2 24-outlet metered PDUs. Consolitating all rack-mount servers to this rack.
User impact: Users on the Jupiter and HBOI campuses may have difficulty obtaining a DHCP address during the downtime. Users without alternate DNS settings pointing to Boca DNS servers will not be able to resolve names. Netreg for both campuses will be down. File and print services for the Jupiter campus will be down. The Digital signage backend for FWi will be down. CRM software for the Honors College will be unavailable during downtime. VM replication for facilities will be unavailable during downtime. Jupiter campus computer labs will be unavailable during downtime.
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When: 5:00 – 7:00AM
Affected services: We do not expect any services to go down, but they might run a little slower.
Affected systems: bocana01 and bocana02
Description of maintenance: Perform the software update on bocana02, terminate CIFS, failover bocana02 to bocana01, reboot bocana02 and then fail it back. Do the same for bocana01.
User impact: We do not expect any end user impact, but the applications/services could see a few second pause in traffic. Some CIFS shares will be unavailable for a very short time. The CIFS shares on these filers are: DIVOFRESEARCH, GRADCOLLEGE, MediaStore, medicine, mwtalbkup, nacs1, nadce1, SACS, stshub, stslabs, USSTORE, and USTRANSFER.
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Posted in Uncategorized