Echo360 Emergency Service Restart 4:45-5:00 PM EST

To whom it concerns:

Echo360 will be intermittently unavailable from 4:45-5:00pm EST.

The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.

The 5-10 minute service restart will affect only:

**Instructors currently logged in and navigating ESS
**All users currently viewing previously captured Echo360 video recordings
**Any external media uploaded to ESS during the down-time window

 

A restart of the Echo360 service will not affect any captured classes currently being recorded.
All content will continue to be captured from the local Echo360 SCHD devices during the downtime.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Loss of Internet connectivity at 10:38 am

At approximately 10:38 am, FAU lost light to our primary Internet provider which resulted in a 30 second Internet outage.

Posted in Network and Telecom