OIT Systems Maintenance, Thurs. June 30 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Install Oracle quarterly DB patches and increase memory – MSOP
When: 5:00AM – 6:30AM
Affected services: ACH_PROD, FAUVISITOR_PROD, FREVVO5_PROD, FREVVO61_PROD, GOOGLE_PROD, GRADSURVEY_PROD, GROUPER_PROD, KIOSK_PROD, LUMSYNC_PROD, NEWUNDERGRAD_PROD, NONDEGREE_PROD, NOTIFY_PROD, OWLAPP_PROD, PHONEBILL_PROD, PWDEXPIRE_PROD, REG_PROD, RESERVATIONS_PROD, SWIFT_PROD, TALON_PROD, TVLZNUMREQ_PROD, UNDERGRAD_PROD
Affected systems: ​boc22ora03.fau.edu​
Description of maintenance: Applying quarterly database patches​ and increase memory for MSOP Database.​ MSOP​ is a multipurpose database used the services listed above.
User impact: The services listed above will not be available during the time of maintenance.

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REDCap Upgrade
When: 4:00AM – 6:30AM
Affected services:  redcap.fau.edu
Affected systems: ​redcap1, redcap2​, redcapdb
Description of maintenance: OIT will update redcap surveying software to the latest version​
User impact: REDCap will be offline during the upgrade.

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Posted in Systems

[Resolved] Partial network outage in Student Support Services building 80

The network in the Student Support Services building has been restored.

Thank you

Posted in Network and Telecom

Partial network outage in Student Support Services building 80

We are experiencing a partial network outage in the Student Support Services, building 80 on the Boca Raton campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[RESOLVED]FAU’s Online Payment System is currently unavailable

FAU’s Online Payment System is currently unavailable due to maintenance. System is expected to go back online the morning of 6/23/2016
All Electronic Payments and Refunds will be disabled during this time.

 

Posted in Uncategorized

OIT Systems Maintenance, Thurs. June 23 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/23/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Increase size of andisec share

When: 3:00 – 7:00AM
Affected services: All SMB and SFTP shares on andisec​
Affected systems: andisec​
Description of maintenance: OIT will increase the size for the transfer share on andisec
User impact: All SMB and SFTP shares on andisec will be unavailable during the maintenance window. Jobs that are connected to andisec will need to be restarted once andisec is available again.

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Posted in Systems

[RESOLVED] – Issues with Office365 applications (Email, Skype for Business, SharePoint)

We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.

We apologize for the inconvenience.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

Network Maintenance – Wednesday June 22nd from 6:00 a.m. until 6:30 a.m.

OIT will be performing potentially intrusive network maintenance tomorrow morning from 6:00 a.m. until 6:30 a.m.  During this time, there may be a brief interruption of network connectivity on the Boca Raton campus lasting approximately 30 seconds.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[COMPLETED] TouchNet Payment Processing – Maintenance on Wed. June 22 from 3:00AM – 7:00AM

The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 6/22/16.

This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites, and TouchNet ready partner applications.

 

Posted in Banner and Admin Systems, Systems

Network Maintenance – Sunday 6/19 from 5:00 a.m. until 8:00 a.m.

OIT will be performing maintenance on the core Boca network tomorrow, Sunday June 19th from 5:00 a.m. until 8:00 a.m. During this time, sporadic connectivity loss will occur on the Boca campus during the maintenance window. Interruptions are expected to be brief and last only a couple of minutes.

Posted in Banner and Admin Systems, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. June 16 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/16/2016 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Upgrade MalwareBytes Server

When: 3:00AM – 7:00AM
Affected services: Malwarebytes EndPoint Security
Affected systems: Boc22mbes
Description of maintenance: OIT will upgrade the Malwarebytes server from version 1.5 to version 1.7.
User impact: Clients will be unable to talk to the server for approximately a half hour while the upgrade is running

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Update email routing for 365 users

When: 4:00AM – 5:00AM
Affected services: email for 365 users​
Affected systems: idm
Description of maintenance: OIT will be modifying the email routing for 365 users
User impact: No end-user impact is expected​

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Posted in Email, Systems