[Network Notice] Degraded internet performance

FAU has lost it’s primary internet connection and all traffic is currently utilizing a backup connection. The backup connection has limited capacity so we are currently operating in a state of degraded performance and network connectivity to and from FAU will be sluggish. We as that users refrain from large file transfers until the issue is resolved. We will update when we have further information.

Posted in Educational Technologies, Network and Telecom, Systems

OIT Systems Maintenance, Thurs. Sept 1 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/01/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Perform maintenance on several systems to support storage migration
When: 3:00AM – 6:00AM
Affected services: Graduate Application, Undergraduate Application, HPC/Systems monitoring, SSO, Filelocker, NetReg
Affected systems: frevvo1, sepiidae, lists, lintalon0, lintalon1, filelocker, talonx2, ​boc22adfs, ls-medmodel, boc22adfsp, boc22mssql21, ls-snap,boc22mssql22, ls-matlab, boc22vcenter1
Description of maintenance: OIT will be shutting-down several systems to convert their harddisks for optimal performance on the new SAN
User impact: The affected services will be unavailable for periods of time during the window

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Upgrade to the deployment and Windows client management server (SCCM)
When: 6:00AM – 7:00AM
Affected services: All OS/application/windows update deplyoments from boc22sccm
Affected systems: boc22sccm​
Description of maintenance: OIT will be upgrading the System Center Configuration Manager server (boc22sccm) to version 1607 to support the rollout of Windows 10 Anniversary Update​. SCCM clients may update to version 1607 over the next week.
User impact: All OS/application/windows update deplyoments from boc22sccm will be unavailable during the upgrade​

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REDCap Upgrade
When: 5:00AM – 7:00AM
Affected services: redcap.fau.edu
Affected systems: redcap1, redcap2​, redcapdb
Description of maintenance: Update from REDCAP ​6.15.0 to 6.16.6
User impact: REDCap will be offline during the upgrade ​no other impact is expected.

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Additional LDAP in rotation
When: 5:00AM – 6:00AM
Affected services: N/A
Affected systems: N/A
Description of maintenance: ​Introducing New LDAP systems using the new version of RedHat (6)
User impact: No end-user impact expected

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Posted in Email, Systems

Completed – OIM Restart (OIMP1 – Primary)

The OIM restart was completed with a downtime window of 3:04am – 3:12am.

Previous Post:

The primary Oracle Identity Manager node (boc22oimp1) is being restarted at 3:00am on Thursday, September 1st to preemptively address memory issues.

The restart will be performed via the WebLogic Admin Console and downtime is anticipated to be approximately ten minutes.

During this time the account claiming interface will be partially unavailable, as will internal REST services.

Posted in Systems

[Recovery] Network Performance Issues

The connectivity issues with FAU’s ISP have been resolved and the network including connectivity to the internet should be operating at normal capacity at this time.

Posted in Educational Technologies, Network and Telecom, Systems

Network Notice – Degraded Internet Performance

FAU’s primary internet connection is unavailable due to a possible fiber cut beyond FAU’s control. FAU is currently operating over a slower, secondary connection. All services are currently available, but network speeds to the internet will be slower than normal until FAU’s primary internet connection is restored.

Posted in Email, Network and Telecom, Systems

[Resolved] Partial network outage in Fleming Hall

The network in Fleming Hall has been restored.

Thank you

Posted in Network and Telecom

[Update] Partial network outage in Fleming Hall

The network on the first floor in Fleming Hall has been restored.  We are working to resolve any remaining issues.

Thank you

Posted in Network and Telecom

Partial network outage in Fleming Hall

We are experiencing a partial network outage in Fleming Hall, building 24 on the Boca Raton campus. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

Single Sign On Upgrade

The Single Sign system on will be upgraded Friday August 19th from 3 am –  6 am to improve system performance. During this time users may experience reduced performance when logging into some services.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

Talisma Upgrade 10.X – 8/19/16 – 8/22/16

OIT will be upgrading the Talisma CRM system from version 8.6 to 10.x starting on Friday, August 19 at 7:00PM. The estimated completion time for the upgrade is set for Monday, August 22 at 7:00AM.

Talisma CRM will be unavailable during this time.

Posted in Systems