[RESOLVED] Online Helpdesk System Unavailable

The issue has been resolved and the Online help desk system is back online.

 

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We are currently experiencing issues with our Online Help Desk ticketing system. We are working with our vendor to have the problem resolved as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] OIT File Server Migration (ANDI drives) still going

UPDATE 8:10AM

The migration has been completed and all ANDI drives are functioning as normal again. You may need to log off and back on in order for the drive to properly map.

We appreciate your patience during this time.

OIT

 

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UPDATE 8:05AM

We are still working on the migration of the ANDI drives. We will post another update at 8:30am.

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The migration of ANDI drives are taking longer than anticipated.  We are closely monitoring the transfer but have no ETA as of yet.  OIT will post another update at 8am.  We apologize for any inconvenience.

 

Thank you,

OIT

 

Posted in Systems