Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/13/2016 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Echo System restart
When: 6:00AM – 7:10AM
Affected services: Echo360 playback
Affected systems: Echo360
Description of maintenance: The ESS needs to have its SAN addresses changed. This will require a system restart.
User impact: Playback of Echo360 content will be briefly interupted and unavailable while the system restarts.
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PGP Encryption Server Upgrade
When: 12:00AM – 2:00AM
Affected services: PGP
Affected systems: bocsec.fau.edu
Description of maintenance: Upgrade pgp server from version 3.32 to version 3.4
User impact: Users should have no impact during this time frame.
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Verasmart Phone billing upgrade
When: 12:00AM – 2:00AM
Affected services: Phone billing
Affected systems: boc22comm1
Description of maintenance: OIT is upgrading verasmart phone billing software
User impact: The phone billing system will be unavailable during this time
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Financial Aid 8.27.0 upgrade
When: 3:00AM – 7:00AM
Affected services: Banner Financial Aid
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following package associated with the Financial Aid 8.27.0 upgrade be installed in production this Thursday morning during the maintenance cycle
User impact: No user impact is anticipated
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Financial Aid 8.28.0 upgrade
When: 3:00AM – 7:00AM
Affected services: Banner Financial Aid
Affected systems: Banner Financial Aid
Description of maintenance: The Financial Aid office has requested that the following package associated with the Financial Aid 8.28.0 upgrade be installed in production this Thursday morning during the maintenance cycle.
User impact: No user impact is anticipated
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Frevvo Updates
When: 5:00AM – 6:00AM
Affected services: Frevvo
Affected systems: frevvo1.fau.edu
Description of maintenance: OIT will add SSL Cert to JVM keystore
User impact: Service will be offline during restart. Approximately 5 minutes
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