[Completed] Network maintenance on February 13 from 4:00 am – 6:00 am

OIT will be performing network maintenance on Tuesday, February 13 from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Feb 1 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/01/2018 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Updates to Self Service Account
Description of change:  OIT will apply patches to the backend systems. These changes should not cause any loss of service.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Banner, OIM
Affected systems: Banner Database, boc22oimp1, boc22oimp2
Expected End-user impact: During this time no end-user impact is expected.

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Duo Security Upgrade
Description of change: OIT will be performing an upgrade to the Single Sign On 2Factor system. This is a cloud upgrade and users should not experience any differences.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: Single Sign On, BHRIC, and all Single Sign On Services.
Affected systems: Duo Security
Expected End-user impact: During this time no end-user impact is expected.

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Posted in Banner and Admin Systems, Systems

RESOLVED – Banner INB will be down for 15 mins

Banner INB is functioning normally.

Posted in Uncategorized

Banner INB will be down for 15 mins

Banner INB will be unavailable for approximately 15 mins in order to resolve the intermittent login issue some users are experiencing. This will only affect Banner INB and if you are currently logged into Banner you will get disconnected. The downtime will begin in 10 mins and I will confirm with you all once Banner is back up.

 

Thank you for your understanding and we do apologize for the inconvenience.

Posted in Uncategorized

Intermittent Banner login issues

Users maybe experiencing intermittent Banner INB login issues.  This impacts Banner INB only. 

We are currently investigating the cause and will provide updates as they are available.

Posted in Banner and Admin Systems

[RESOLVED] – Malwarebytes Update causing network connectivity issues

UPDATE:

Today at 1:55PM, Malwarebytes released v.12 update that has fixed the network connectivity problem. OIT has tested the update and can confirm that it resolves the issues.

We highly recommend rebooting your computer at your earliest convenience after the update is installed.

If you continue to experience issues, please contact the OIT Help Desk for assistance.
561.297.3999 or helpdesk.fau.edu

OIT

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Earlier today Malwarebytes released a signature update that is causing computers to lose network connectivity. This is a widespread issue and are affecting anyone who has Malwarebytes installed.

The temporary workaround is to disable Malicious Web Protection under Settings. This will restore network connectivity. Once Malwarebytes releases a new update the Malicious Web Protection feature should be turned on again.

We will be monitoring the status of this issue and apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Google App Status Feed, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

Resolved – Banner is currently down

Banner is functioning normally.

Posted in Uncategorized

Banner is currently down

Banner production is currently down.  This impacts Banner INB only. 

We are currently investigating the cause and will provide updates as they are available.

 

Posted in Banner and Admin Systems

Single Sign On System Maintenance

The University Single Sign On System will briefly undergo maintenance from 12:10 am to 12:20 am Saturday January 27. During this period users may be unable to login to Workday, Banner Self Service, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Network and Telecom, Systems, Video Conferencing, Workday

[Resolved] Sympa lists are currently down

Sympa mailing lists are functioning normally.

OIT

Posted in Systems