OIT Systems Maintenance, Thurs. Aug 30 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/30/2018 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Reporting and metrics tools maintenance
Description of change: The hardware systems supporting OIT’s SAS implementation will be updated​
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: SAS
Affected systems: SAS servers
Expected End-user impact: SAS will be unavailable during the window​

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Posted in Systems

[Resolved] Network outage at the Ft. Lauderdale campus

The network outage at the FAU Ft. Lauderdale campus has been resolved.

Thank you

Posted in Network and Telecom

Network outage at the Ft. Lauderdale campus (construction fiber cut)

We are experiencing a network outage at the FAU Ft. Lauderdale campus.  A large fiber cable was cut due to ongoing construction in the area.  A fiber repair crew is on site and actively working to correct the issue.

Thank you

Posted in Network and Telecom

[RESOLVED] Issue with Single-Sign On (SSO)

Issue has been resolved. You now should be able to log in to FAU services.

 

OIT

 

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We are currently experiencing issues with single-sign on. This impacts services such as Workday, MYFAU and Canvas. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[RESOLVED]Password Changes/resets currently delayed

Issue has been resolved. Password changes and resets are back to normal.

 

OIT

 

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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.

We are working quickly to resolve as soon as possible.

We appreciate your patience during this time.

OIT

Posted in Email, Systems, Uncategorized, Workday

[Completed] – Telephone system core battery Maintenance – Wednesday, Aug. 8

The telephone system core battery will undergo maintenance on Wednesday, August, 8, 2018 beginning at 12:00 am until 4:00 am.

During this time, there will be intermittent disruption of inbound and outbound telephone calls.

In the event of an emergency, the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone.

Posted in Network and Telecom