OIT Systems Maintenance, Thurs. June 20 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/20/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

*************************************************************************************
WebFOCUS Server Maintenance
Description of change: OIT will be applying the Webfocus upgrade 8.2.4​
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services:  WebFOCUS/Leap Ahead Production environment. ​
Affected systems:  IBI servers
Expected End-user impact: During this time, WebFOCUS, MyBits, and the Lead Ahead production environment will be unavailable at times.

*************************************************************************************
DR Password Change Support
Description of change: OIT will be adding disaster recovery support for password reset to backend services.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: accounts.fau.edu – account self service
Affected systems: OIM servers
Expected End-user impact: During this time, no end-user impact is expected. These services are only active in a disaster recovery scenario.

*************************************************************************************
Additional Orgs Added to HIPAAA Worker Report
Description of change: OIT will be applying a change to include automated provisioning and deprovisioning of HIPAA Employees in Health and Wellness / Counseling & Psychological Services , IBRAIN orgs.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Identity Management
Affected systems: ​Snaplogic, Oracle Identity Management System
Expected End-user impact: During this time, no end-user impact is expected.

*************************************************************************************
BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
Description of change: OIT has a series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019​. The first server was upgraded successfully. We are continuing to upgrade all servers in 3/4 servers per batch over next few months. ​This will be the 4th batch.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Various services in health domain
Affected systems: Jupiter Health servers
Expected End-user impact: During this time, no end-user impact is expected​

************************************************************************************
BHRIC Servers upgrade from Windows 2012R2 to Windows 2019
Description of change: OIT has a series of Windows servers on BOCA RATON and JUPITER cloud platforms running Windows 2012 R2. These servers will be upgraded to Windows 2019​. Several servers are upgraded successfully. We are continuing to upgrade all servers in 3/4 servers per batch over next few months. ​
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Various services on following servers in health domain
Affected systems: Boca Health servers
Expected End-user impact: During this time, no end-user impact is expected.

*************************************************************************************

Posted in Email, Systems