Zoom has resolved the issue causing delays in cloud recording processing time
Global CenturyLink internet Outage may affect access to some FAU services
Global CenturyLink internet Outage may affect access to some FAU services such as Workday and Duo Mobile. It appears to be impacting Comcast/Xfinity customers with some services.
We are monitoring the situation and will update as soon as more information is available.
Zoom Cloud Recording Processing Delays
Zoom has identified delays in cloud recording processing times. The zoom team is working to resolve the delays, and will provide updates.
Parking Server Certificate Error
Due to a problem with the Parking servers site https://parking.fau.edu is not accessible. We are working to resolve is issue and expect it to return to service in the next hour or two.
Research Computing Cluster Logins
A bad fiber line on the Jupiter Campus is affecting the Research Computing equipment performance. The infrastructure team is investigating and during this investigation logins and file system operations will be impacted for short periods of time. We will update this post as we learn more.
Zoom services appear to be restored at this time. Zoom is in the process of applying a nationwide fix and it appears FAU’s service has already been restored.
Zoom sign-in issues
Zoom is experiencing intermittent issues where users may not be able to sign in. Updates will be provided as new information becomes available.
Aug 24, 10:58 Update – We are in the process of deploying a fix across our cloud. Service has been restored already for some users. We are continuing to roll this out to complete the fix for any users still impacted.
Aug 24, 09:50 Identified – We have identified the issue causing users to be unable to authenticate to the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars, and we are working on a fix for this issue.
Aug 24, 08:51 Investigating – We have received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them.
Possible Duo Authentication delays or timeouts
At this time we have identified an issue with accessing our Duo Administration site and there may be delays or timeouts with other Duo authentications, such as push notifications and SMS authentications.
Please see the status provided by Duo:
We are currently investigating an issue with authentication delays, timeouts, and issues loading the Duo Authentication Prompt iframe on multiple deployments. We are working to correct the issue as soon as possible.
We will update this status once more information is available.