OIT will be performing upgrades and enhancements to several FAU network segments between 5:30 a.m. and 7:00 a.m. on Wednesday, November 11. During the maintenance window, there will be a 25 minute disruption to the campus wired networks. Wireless and Voice network segments will not be affected.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
OIT will be performing network maintenance tomorrow. While most production services will be unaffected, due to the nature of the maintenance Single sign-on (SSO) may have a couple of momentary disruptions between 5:45 a.m. and 7:00 a.m. in the morning. As SSO is used to login to FAU services, it is possible that a small number of authentication attempts will fail momentarily. If this occurs, access should succeed upon trying again.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/15/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Success Network (Starfish)
Description of change: OIT will be adding data storage space to a backend processing server for the Success Network (starfish).
Downtime window start: 10/15/2020 5:00 AM
Downtime window end: 10/15/2020 7:00 AM
Affected services: Success Network/Starfish Advising web site components
Expected End-user impact: During this time, no end-user is expected. However, if downtime is necessary to correct problems, then students cannot make appointments with advisors and advisors cannot document their appointments.
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Banner 8X/XE Financial Aid Regulatory upgrade/admin pages releases
Description of change: This upgrade release and administrative pages release are required for regulatory compliance.
Downtime window start: 10/15/2020 3:00 AM
Downtime window end: 10/15/2020 7:00 AM
Affected services: Banner Financial Aid will be unavailable during the maintenance window
Expected End-user impact: During the brief downtime, users may receive an error message when uding the administrative pages.
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Server configuration change
Description of change: OIT will be modifying parameters of the storage system at NWRDC to increase security
Downtime window start: 10/15/2020 6:00 AM
Downtime window end: 10/15/2020 6:05 AM
Affected services: All services at Northwest
Expected End-user impact: During this time, no end-user impact is expected.
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Research Computing Master Node Move
Description of change: OIT is updating research computing master nodes ip address.
Downtime window start: 10/15/2020 5:00 AM
Downtime window end: 10/15/2020 6:00 AM
Affected services: Koko HPC Cluster
Expected End-user impact: During this time, no end-user impact is expected.
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