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OIT

Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized, Workday

OIT Systems Maintenance, Thurs. Oct 29 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/29/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Enable additional security controls for Microsoft Teams
Description of change: ​OIT will be enabling additional controls for Teams to allow users to select a higher level of security
Downtime window start: 10/29/2020 6:00 AM
Downtime window end: 10/29/2020 6:05 AM
Affected services: Microsoft ​Teams
Expected End-user impact: During this time, no end-user impact is expected. After the change ​existing Teams will be able to enable guest access

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Server Upgrades
Description of change: OIT will be upgrading Papercut production from 20.0.0 to 20.0.4 in order to fix a bug that is in the 20.0.0 software.
Downtime window start: 10/29/2020 4:00 AM
Downtime window end: 10/29/2020 7:00 AM
Affected services: ​Papercut printing
Expected End-user impact: During this time, users will not be able to print using the FAU Pay-for-Print service.

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Server Maintenance
Description of change: ​OIT will be performing maintenance on 2 web/app servers.
Downtime window start: 10/29/2020 3:00 AM
Downtime window end: 10/29/2020 6:00 AM
Affected services: boc22cfprod1: expo, cfadmin, SecureRedirect, Directory, Crosswalk, FacStaffAlert, NetLookup, ServiceAwards, Transient, SoftLic, TechFee, VPAS, GradeMan, OBIGen, SoarIn4​, tuna1p: https://atlantic.fau.edu/library/admin, https://atlantic.fau.edu/FrevvoAPI,
https://atlantic.fau.edu/library/capstone/capstoneStudent/create, https://atlantic.fau.edu/library/admin/etd/student/create​
Expected End-user impact: During this time, services hosted by these servers will experience downtime. Ideally we only expect about 10-15 minutes of downtime for each server.

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Sensitive info purge from Banner database
Description of change: ​Create a process to purge Banner sensitive info such as SSN, driver’s license records, direct deposit records of non-students, non employees, and applicants that applied more than five years ago.
Downtime window start: 10/29/2020 12:00 AM
Downtime window end: 10/29/2020 12:00 AM
Affected services: ​Banner tables
Expected End-user impact: During this time, no end-user impact is expected. Sensitive information will be deleted from Banner database

Posted in Banner and Admin Systems, Systems