Zoom: Live transcription services are unavailable

Zoom has received reports of users being unable to utilize Live Transcription services within Zoom Meetings. Cloud Recording transcriptions are not impacted. Zoom is currently investigating and will provide updates as they have them.

Posted in Canvas / LMS, Video Conferencing

[Resolved] Zoom – A subset of users are unable to join meetings/webinars

This issue is now resolved.

Posted in Uncategorized

[Resolved] – Cisco Webex Connection through Canvas is currently unavailable

UPDATE:

Users should now be able to access their Webex sessions from within Canvas

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User are currently experiencing issues connecting to Webex from within in Canvas.

Webex is aware of the issue and is currently implementing a fix, however, there has not been a timeline of when this will be resolved. In the meantime, webex users can access webex by going directly to https://fau.webex.com and if sharing the webex link with students is required, please follow these instructions.

For more updates about Cisco Webex’s Education Connector, click here.

Posted in Canvas / LMS, Educational Technologies

Zoom – A subset of users are unable to join meetings/webinars

Zoom has seen increased error reports while joining meetings/webinars on the US east coast and is investigating

Posted in Uncategorized

[RESOLVED] Page errors when attempting to access Canvas

UPDATE:

#2 Canvas should now be operational. A fix was applied and is currently being monitored. (10:25 AM est)

#1 Canvas has identified the issue and applying a fix. (9:07 AM est)


When trying to access Canvas, users may get a 504 Gateway Time-Out error.

This has been reported to Canvas and they are currently investigating the issue.

https://status.instructure.com/

 

 

Posted in Canvas / LMS, Educational Technologies