Please note that Workday has identified an issue that is causing the count of inbox and notifications to not change after taking action on an Inbox item or marking a Notification as Read
In the WD 2021R1 Release there is a defect in Cross Application Services, Notifications and Alerts, User Experience
Workday has provided a workaround for this defect until they have corrected the problem. They recommend that you refresh your browser to see an updated count of inbox and notification items.
We will provide an update as soon as we receive one from Workday.