THE BHRIC Virtual Desktop Infrastructure will be updated Friday morning at 3 am. As OIT will be replacing the DHCP server be sure to reach out if there are any BHRIC/secure virtual desktop (VDI).
Issues should be reported to Research Computing <hpc.fau.edu> through your College or Division’s support team.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/27/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Internet Maintenance
Description of change: Maintenance is required to fix a primary Internet line that provides service to the Boca Raton campus.
disruptive
Downtime window start 1/27/2022 12:00 AM
Downtime window end 1/27/2022 6:00 AM
Affected services: Connectivity between Boca and the Internet will be affected. Internet traffic will be automatically rerouted as the maintenance is taking place.
Expected End-user impact: End users may experience a brief network interruption during the maintenance window as the Internet traffic is redirected.
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REDCap system maintenance
Description of change: OIT will be doing system maintenance on the REDCap systems.
Downtime window start 1/27/2022 12:05 AM
Downtime window end 1/27/2022 12:15 AM
Affected services: REDCap
Expected End-user impact: REDCap will be offline during the update.
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Server Maintenance
Description of change: OIT will be migrating the Banner Self-Service, SSO Manager and Touchnet web servers from Weblogic to Tomcat.
Downtime window start 1/27/2022 3:00 AM
Downtime window end 1/27/2022 7:00 AM
Affected services: Banner Self-Service, SSO Manager and Touchnet web services (TNCommerce).
Expected End-user impact: User sessions may be invalidated or pages unresponsive as we are cutting over.
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Database Maintenance
Description of change: OIT will update all production databases
Downtime window start 1/27/2022 3:00 AM
Downtime window end 1/27/2022 7:00 AM
Affected services:
Banner production: Admin Pages (Forms), Application Navigator, Banner Access Manager, Banner self-service, Touchnet – Payments/Deposits, Workflow, uAchieve – DARS, FLVS, Transcripts
Appworx
Harvest
ODS
FAUDW Warehouse: DWPROD: OwlDone, DWPROD: FinancialAid Attendance Survey
IEAP Warehouse
WebFOCUS/ReportCaster
OIM: Account claiming, Password resets
MSOP Instance: ACH_PROD: ACH or VPAS, GBP_PROD: Mandatory Course Entry Quiz, WORKDESK_PROD: accounts.fau.edu – Accounts Self Service, CANV_EGRADES_PROD: Canvas Electronic Grading “Banner Grade Submissions” in Canvas, FAUVISITOR_PROD: Wireless network authentication for guests, FREVVOAPI_PROD: 4P Configuration, Admissions Status, Znumber page, ssoauth.fau.edu/*, egrades.fau.edu/* (except egrades itself), GROUPER_PROD: Group Management – grouper.fau.edu, PHONEBILL_PROD: Phonebill application pre latest system, PWDEXPIRE_PROD: Password expiration, REG_PROD: network registration, talon.fau.edu/netreg, talon.fau.edu/networkregistrationadmin, DHCP Logger, FREVVO61_PROD: Frevvo, NEWUNDERGRAD_PROD: Undergraduate Admissions, OWLAPP_PROD: Graduate Admissions, OWLRESIDENCY_PROD: Residency Project, ONBOARDUSR: OwlDone
Expected End-user impact: The listed services will be temporarily offline while the patches are applied. Some applications may need to be restarted after the maintenance is complete.
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Frevvo File Connector Server Updates
Description of change: Frevvo (forms) maintenance
Downtime window start 1/27/2022 5:00 AM
Downtime window end 1/27/2022 7:00 AM
Affected services: Any Frevvo forms that use the dropbox file connector to store submissions.
Expected End-user impact: Forms that submit files to local filesystems will be temporarily unable to do so.
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Server maintenance
Description of change: OIT will be upgrading to a new version of wordpress.
Downtime window start 1/27/2022 5:00 AM
Downtime window end 1/27/2022 7:00 AM
Affected services: Wordpress
Expected End-user impact: WordPress may be unavailable while the upgrade is taking place.
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The network maintenance scheduled for this morning has been completed.
OIT will be performing network maintenance on the Jupiter campus from 12:00 a.m. until 2:00 a.m. on Saturday January 22nd from 12:00 a.m. until 2:00 a.m. During this time network services on the Jupiter campus will experience periods of network disruption affecting access to services on the Jupiter campus as well as connectivity to and from the internet on the Jupiter campus.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/20/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Pay-for-print service upgrade
Description of change: OIT is upgrading the Pay-for-print service to provide security enhancements.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 6:00 AM
Affected services: Pay-for-print printing service
Expected End-user impact: Printing will intermittently unavailable during this window.
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Server Maintenance
Description of change: OIT will be performing maintenance on its spam filters. Mail delivery may be impacted during this window.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 4:00 AM
Affected services: Inbound email for fau.edu and outbound email via smtp.fau.edu
Expected End-user impact: Sending email using smtp.fau.edu during the maintenance window may fail.
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Storage Maintenance
Description of change: OIT will be performing maintenance on some backend storage. No end user impact is anticipated.
Downtime window start 1/20/2022 3:00 AM
Downtime window end 1/20/2022 6:00 AM
Affected services: Storage
Expected End-user impact: There should not be an end-user impact.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/13/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Upgrades
Description of change: OIT is upgrading a couple backend servers responsible for various file transfers for automated jobs
Downtime window start 1/13/2022 3:00 AM
Downtime window end 1/13/2022 5:00 AM
Affected services: Automated processes that require file transfers to and from fausftp and fausftp2
Expected End-user impact: None. User impact would more likely be application group and functional areas who rely on either fausftp or fausftp2 for automated file transfers as this upgrade is being performed during the maintenance window, it has been general practice to not schedule file transfers during this window. However, relevant users should verify their automated jobs afterwards to ensure that the upgrade did not adversely affect their varied scripts.
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REDCap Maintenance
Description of change: Research Computing will be doing system routine system maintenance
Downtime window start 1/13/2022 12:05 AM
Downtime window end 1/13/2022 12:20 AM
Affected services: REDCap
Expected End-user impact: Redcap will be offline for about 10 – 15 mins
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/06/2022 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients (SCCM) will be upgraded to the latest version
Downtime window start 1/6/2022 3:00 AM
Downtime window end 1/6/2022 6:00 AM
Affected services: The system providing configuration, deployment and updates to Windows clients will be upgraded to the latest version
Expected End-user impact: All OS deployments, app installs, windows updates from SCCM will be unavailable during the window
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Single Sign-on Maintenance
Description of change: We will be performing SSO maintenance to allow Azure AD/ADFS to recognize whether a user has gone through MFA during sign-on or not.
Downtime window start 1/6/2022 6:00 AM
Downtime window end 1/6/2022 7:00 AM
Affected services: Azure AD, ADFS, Shibboleth
Expected End-user impact: No end-user impact expected
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Directory system decommission
Description of change: OIT will be removing a legacy domain
Downtime window start 1/6/2022 6:00 AM
Downtime window end 1/6/2022 6:30 AM
Affected services: IRM domain
Expected End-user impact: No end user impact is expected.
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Email Configuration Change
Description of change: OIT will be making a change to how exchange clients connect to their mailbox.
Downtime window start 1/6/2022 8:00 AM
Downtime window end 1/6/2022 8:00 AM
Affected services: Exchange email and clients
Expected End-user impact: No end user impact is expected.
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A critical server within the Research Computing cluster failed due to load and resulted in a full reboot being required. We are currently working on bringing services back online.