[Resolved] Authentication Web Applications Banner, Spot and Others. Access Denied

We are seeing an increase in errors when logging into web applications where the user is receiving an “Access Denied” message. Users logging into Banner Self-Service, or Admin for example, will receive an Access Denied message, if they refresh they are able to login sometimes. Our Enterprise Applications team is currently reviewing our system logs to determine the cause. We will provide an update as we know more.

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[RESOLVED] Snaplogic performance issues

Snaplogic has reported they are currently investigating reports of performance degradation due to issues with Cloudfare hosting https://www.cloudflarestatus.com/.

We are looking into evaluating the current impact on our environment, but it seems to only effect logins at this time. Updates will be posted as they become available.

OIT

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Posted in Snaplogic

TeamDynamix (HelpDesk) performance issues

TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available.

OIT

Posted in Systems, Uncategorized

[Resolved] TeamDynamix Performance Issues

TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available

Update: TeamDynamix is reporting the incident is now resolved

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

[RESOLVED]Canvas Integration Service Interruptions

Canvas is fully functional.

Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Lecture Capture, Uncategorized