[Resolved] Temporary disruption of DNS services

OIT will be restarting all DNS systems at 12:00PM. The system restarts will be staggered to minimize impact to computers on the FAU network. Please note you may experience slowed response times when contacting other systems over the network or internet as a result of DNS request time-outs. We expect all DNS systems to return fully to service by 12:30PM.

Thank you

Systems

Posted in Systems

[resolved] DHCP is unavailable on Davie campus

-Update 12:56PM, DHCP service on Davie campus has returned to normal

We are experiencing an issue with the DHCP service on Davie campus. We are currently working to resolve the issue.

 

Thank you,

Systems

Posted in Systems

[resolved] OS deployment with SCCM is currently unavailable

After this morning’s SCCM update, OS deployment has stopped functioning. We are working to resolve the issue.

Thank you for your patience,

Systems

Posted in Systems

Intermittent Lync issues

[Update 1:08PM] – Microsoft has acknowledged the issue with their Lync service on 365. Microsoft engineers are currently working to resolve the issue.

Some users are reporting issues with Lync when signing-in. We are currently investigating this issue and its relation to the maintenance performed this morning.

Thank you,

Systems

Posted in Systems

[RESOLVED]Fort Lauderdale authentication and infrastructure support systems down

**Update 11:53AM – We removed a defective CPU from the system and all services are back and running on the remaining CPU. These services may run slightly slower on FTL campus until we can replace the defective CPU next week.

 

We are experiencing a hardware issue with the system that supports Windows authentication as well as DHCP and DNS at the Fort Lauderdale campus. These services at FTL are currently being supported by other campuses and we expect no end-user impact at this time. We are working to resolve this issue and will update when we have more information.

Thank you,

Systems

Posted in Systems

[resolved] Exchange mail unavailable for some users

Some users on Exchange were unable to access their email between Sunday morning and Monday morning. Network maintenance on Sunday morning prompted the migration of several mailboxes to the disaster recovery site. All mailboxes have been moved back to Boca and all email services are currently available. We are investigating why some networks are unable to contact the Exchange servers at the disaster recovery site.

Thank you,

Systems

Posted in Systems

[completed] ANDI Shared Drives Unavailable Sat. 8/9 – Sun 8/10

The migration of fauandi1/fauandi2 has been completed. All network shares (including home directories) should now be operational. If you experience any issues accessing your mapped network drives please try logging off of your computer and then back on.

Thank you!

Systems

Posted in Uncategorized

[Completed] SharePoint migration

The SharePoint migration has been completed and all SharePoint sites should be fully functional at this time. If you encounter any issues please submit a ticket at http://helpdesk.fau.edu

Thank you!

Systems

Posted in Systems

Lync on Office 365 currently unavailable

We believe there may be an issue with Microsoft hosted Lync services at this time. As a result, your Lync client may fail to login. We will update this post when more information becomes available.

Thank you for your patience,

Systems

Posted in Systems

Completed – Emergency Telecom Maintenance – Saturday, February 1, 2014

The Telecom maintenance scheduled from 3:00 – 4:00 p.m. on Saturday, February 1, 2014 has been completed successfully.

Posted in Uncategorized