Currently some users may receive an error when attempting to access their OneDrive. We are working on resolving this issue and will post an update when complete.
–Update, this issue has been resolved and OneDrive should be accessible for all users
Resolved – Microsoft Mail/Outlook Issues
*Update 4PM – Microsoft is rolling out the fix incrementally to affected users and anticipates most users will experience resolution by 5:00 PM Eastern.
Users may encounter an unexpected 500 error when accessing Outlook. Microsoft is aware of the issue and is working to resolve. We will post an update once they have completed remediation
thank you
Systems
Posted in Email
Service outages reported for Microsoft 365
Microsoft is currently experiencing issues with their Azure and Office 365 services. Teams calls/meetings may fail amongst other things. Microsoft is working to resolve the issue
Thank you
Systems
Posted in Uncategorized
Possible intermittent authentication issues affecting Office365 and VPN
**UPDATE – Friday, Feb 19 **
We are still experiencing intermittent authentication issues with applications connected to the Microsoft authentication servers. This impacts services such as Office365 email and VPN.
OIT is working on resolving this issue and we will update this post when more information becomes available.
OIT
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Some applications which depend on specific Microsoft authentication servers at Boca may experience issues.
The systems group is working to remediate Boca domain controller issues related to this morning’s maintenance. We expect them to be in service shortly
Thank you
Systems
[resolved] Reported issues with OWA (Outlook on the Web)
UPDATE: Microsoft has resolved the issue as detailed in EX212990
Some users are receiving an error message when using OWA. Office 365 is currently experiencing issues. We will update this ticket when we have more information.
Thank you
Systems
Posted in Systems
Microsoft Teams may be unavailable
Microsoft is having a global issue with Teams and is working on a resolution. Service will be automatically restored once they have resolved the issue
Posted in Systems
[resolved] OIT OS and App deployment system (SCCM) is unavailable
- Update 12:00 – The issue with SCCM has been resolved and all SCCM functions should be operating normally
Issues with the SCCM system have appeared after updating the SCCM version this morning. OIT is working with Microsoft to resolve the issue. Currently OS deployment/App deployment/SCCM console may work intermittently. We will update this notification with any updates.
Thank you
Systems
Posted in Systems
[RESOLVED] Helpdesk ticket creation and updates unavailable
** RESOLVED **
The issue with helpdesk ticket creation and updates have been resolved.
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Creation of new helpdesk tickets or updates to existing tickets are currently unavailable. We anticipate this issue to be resolved in the morning. Email updates to tickets can still be sent and will be queued until the issue is resolved.
We apologize for the inconvenience
Systems
Posted in Systems
On 5/4 @ 2AM – several systems down for emergency maintenance
The following services may be unavailable for approximately 15 minutes starting at 2AM on 5/4 while we resolve an issue with the host supporting these systems:
Single Sign-On
DHCP
University Police – AIM
Direct Access
SharePoint on-prem
Financial Aid site
Password sync
OIT Labs Camera services
Xitracs
Help desk ticket updates via email
We apologize for the inconvenience,
Systems
Posted in Systems
[resolved] Automatic network drive mappings to shares on fauandi1 are intermittent
UPDATE: fauandi1 automatic drive mapping should now be working for most users following a logoff/logon. Some users may still be affected and we are working with the colleges to resolve.
The OIT-IPSEC-ENABLE GPO was unlinked from the top level OU last night as part of the andisec maintenance. This GPO specified the ‘Configure user Group Policy loopback processing mode’ as ‘Merge’ and it overrode any other GPO with that setting configured. We’re now seeing other colleges and departments with GPOs that specify that setting with ‘Replace’ which breaks the processing of the fauandi drive mapping GPO. We’re advising those colleges and departments to update their GPOs to ‘Merge’ to resolve the issue
We are receiving reports of some users not getting their fauandi1 shares mapped automatically. We are currently investigating the issue. As a workaround the shares can still be accessed by manually entering the share path in Windows Explorer.
thank you!
Systems
Posted in Systems