UPDATE – This incident has been resolved.
Some users are reporting “502 Bad Gateway” errors when trying to access New Quizzes in Canvas. Instructure is currently working on a fix for the issue. We’ll update this post as we receive more information. Immediate updates are available at: https://status.instructure.com/incidents/6v72tv0hs8fv
Canvas is fully functional.
Several Canvas functions are currently experiencing issues. Users may experience errors accessing several parts of the Canvas LMS and its integrations (e.g., Mediasite, Lucid, Follett, etc.). Instructure is investigating to restore functionality as soon as possible. Updates will be provided on this post. For more info, visit Instructure’s status page.
UPDATE: This is resolved. The integration is back to normal operation.
Users are experiencing errors when trying to load the Zoom Canvas integration in their courses. We will be updating this post as we receive updates on this issue.
In the meantime, meeting hosts can copy the join URL for their upcoming meetings and share them via email, announcements, etc. To do so:
Once sent, your attendees will be able to join your meeting by opening the link. As the host you can start the meeting by clicking the Start button on the page where you copied the link.
This issue has been resolved as per Instructure’s status page.
Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We will update this post with new details as we have more info.
Simple Syllabus is experiencing slow-downs and sporadic errors because of start-of-semester web traffic. They have notified us that they are addressing this issue through the evening to bring things back up to speed.
This incident is resolved and all services are back to normal operation.
This issue has been resolved. If you ran into problems using Grade Submission in Canvas, please try again now.
If you run into further issues, let us know by filling out this Help Desk request.
Instructors are reporting an error when trying to access Grade Submission in their Canvas courses. We’re looking into the issue and working on a solution.
Update as of 2:42 PM: The incident has been resolved.
Update as of 2:36 PM: A fix has been implemented and they are monitoring the results.
Update as of 2:31 PM: Instructure has identified the issue and a fix is being implemented.
Instructure has reported that a large portion of Canvas clients are experiencing slowness and errors in the US. We are monitoring their status of the issue and will post updates here as they come in.
This issue has been resolved.
The Docviewer in Canvas, which you might be familiar with if you use SpeedGrader to view student document submissions or have documents automatically displaying throughout your course, is currently experiencing sporadic errors. Users may experience a Service is Currently Unavailable error.
Canvas has implemented a temporary fix and is monitoring results. To stay up to date with this issue, monitor Canvas’s status page about it here.
The issues affecting Turnitin have been resolved.
Turnitin is currently investigating issues associated with Turnitin Feedback Studio. Teachers and students may experience errors when providing and viewing feedback on submitted papers. For immediate updates, visit Turnitin’s Status Page here.