[RESOLVED] OnBase production unavailable

** Update **

The OnBase production issue has been resolved, users are now able to log in.


We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

Posted in Systems

OnBase Production Unavailable

We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

Posted in Systems

[RESOLVED] OnBase production unavailable

** Update **

The OnBase production issue has been resolved, users are now able to log in.


We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

Posted in Systems

OnBase production unavailable

We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

 

Posted in Systems

[RESOLVED] NWRDC Virtual infrastructure temporarily unavailable

** Update **

We have resolved the issue that caused the NWRDC unavailability.  All systems are back online and functional.

 

*****************

We are currently investigating a problem that are making virtual machines unavailable.  We apologize for the inconvenience.

 

Posted in Systems

NWRDC Virtual infrastructure temporarily unavailable

We are currently investigating a problem that are making virtual machines unavailable.  We apologize for the inconvenience.

 

Posted in Systems

[RESOLVED] OnBase production unavailable

** Update **

The OnBase production issue has been resolved, users are now able to log in.


We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

Posted in Systems

OnBase production unavailable

We are currently investigating an issue preventing users from logging in to the OnBase production environment.  More information will be reported as it becomes available.

Posted in Systems

Internal email delivery issue

An email server on the Boca Raton campus that handles email delivery for smtp.fau.edu is currently unavailable if using the IP address 131.91.100.169.  If you are using a fully qualified DNS entry of smtp.fau.edu there is no interruption of service.  A workaround to this issue is to use the IP 131.91.252.65 until the problem is resolved.  We are currently working with our vendor on a solution and apologize for the inconvenience.

 

Thank you,

Office of Information Technology

Posted in Email, Systems

[RESOLVED] Single Sign On issues

We are currently experiencing issues with single-sign on. The user will be presented with an error message when attempting to sign in to services such as Workday, Canvas, Helpdesk, Blackboard, and any other application that is utilizing single-sign on. Our team is working on restoring services as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday