Email delay

OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.

Posted in Email, Systems

[RESOLVED] OIT File Server Migration (ANDI drives) still going

UPDATE 8:10AM

The migration has been completed and all ANDI drives are functioning as normal again. You may need to log off and back on in order for the drive to properly map.

We appreciate your patience during this time.

OIT

____________________________________________________________________

UPDATE 8:05AM

We are still working on the migration of the ANDI drives. We will post another update at 8:30am.

________________________________________________________________________

The migration of ANDI drives are taking longer than anticipated. We are closely monitoring the transfer but have no ETA as of yet. OIT will post another update at 8am. We apologize for any inconvenience.

Thank you,

OIT

Posted in Systems

OIT Systems Maintenance, Saturday May 14th, 5-8am

OIT will be replacing an aging server rack and its networking components with a newer rack. This move could affect services such as Banner, Blackboard, Sharepoint and the like. However, no end user impact is expected.

Posted in Network and Telecom, Systems

[Resolved] FileLocker intermittently unavailable

The intermittent problems with FileLocker have been resolved.

Posted in Systems

[Update] FAU email being blocked

October 9th 2014:

We continue to have problems delivering to MSN, Hotmail and Live email accounts. We are doing everything we can to work with these providers to remove the blocks and rate-limiting. We appreciate your patience on this matter.

October 1st 2014:

Outbound FAU email is currently blocked and rate-limited by a few ISPs. OIT is currently in contact with these ISPs to resolve the problem. We apologize for the inconvenience.

We are blocked (no delivery) by:

MSN
Hotmail

We are being rate-limited (slow delivery) by:

Currently unaffected:

Gmail
Yahoo

Posted in Email, Systems

[resolved] Blackboard unavailable

All Blackboard systems are back online and available for use. We thank you for being patient while we resolved this matter.

Posted in Educational Technologies, Systems, Uncategorized

[update.1] Blackboard unavailable

OIT has traced the problem related to tonight’s Blackboard problem to the database which supports the Blackboard environment. As a result, it degraded the performance and caused the application to become unavailable. Full service is expected to be restored by 9:30pm.