OIT Systems Maintenance, Saturday May 14th, 5-8am

OIT will be replacing an aging server rack and its networking components with a newer rack.  This move could affect services such as Banner, Blackboard, Sharepoint and the like.  However, no end user impact is expected.

Posted in Network and Telecom, Systems

[Resolved] FileLocker intermittently unavailable

The intermittent problems with FileLocker have been resolved.

Posted in Systems

[Update] FAU email being blocked

October 9th 2014:

We continue to have problems delivering to MSN, Hotmail and Live email accounts.  We are doing everything we can to work with these providers to remove the blocks and rate-limiting.  We appreciate your patience on this matter.

 

October 1st 2014:

Outbound FAU email is currently blocked and rate-limited by a few ISPs.  OIT is currently in contact with these ISPs to resolve the problem.  We apologize for the inconvenience.

We are blocked (no delivery) by:

  • MSN
  • Hotmail

We are being rate-limited (slow delivery) by:

  • AOL

Currently unaffected:

  • Gmail
  • Yahoo

 

Posted in Email, Systems

[resolved] Blackboard unavailable

All Blackboard systems are back online and available for use.  We thank you for being patient while we resolved this matter.

Posted in Educational Technologies, Systems, Uncategorized

[update.1] Blackboard unavailable

OIT has traced the problem related to tonight’s Blackboard problem to the database which supports the Blackboard environment.  As a result, it degraded the performance and caused the application to become unavailable.  Full service is expected to be restored by 9:30pm.

Posted in Educational Technologies, Systems, Uncategorized

Blackboard unavailable

Blackboard is currently unavailable.  OIT is trying to determine the cause and will post an update as soon as possible.

 

Posted in Educational Technologies, Systems

Banner INB/Forms have been restarted and are available

The Banner INB/Forms server has been restarted and is now available.

Posted in Banner and Admin Systems

Banner INB/Forms have been restarted and are available

The Banner INB/Forms server has been restarted and is now available.

Posted in Uncategorized

Banner INB/Forms will be restarted 12:40pm

In order to correct current issue with INB response time, the Banner INB/Forms server will be restarted today at 12:40pm. Please sign off if you can. Estimated downtime is 5 minutes.

Posted in Uncategorized

BANNER Production unavailable during Thursday Production Maintenance Window

The latest Oracle patches will be applied to the Banner Production environment during Thursday’s (5/24) scheduled Production maintenance window.

As a result, Banner Production (FAUP INB/SSB/batch) and the ODS will not be available from 4:00am-6:00am.

A message will be posted on the MyFAU Self-Service Channel.

Posted in Uncategorized