Network maintenance on December 22 at 5:00 am

OIT will be performing upgrades and enhancements to the FAU network between 5:00 am and 7:00 am on December the 22nd.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

Network maintenance June the 5th at 10:00 pm

The Networking department will be performing emergency maintenance beginning at 10:00 pm on Saturday, June the 5th.  Maintenance should be completed by 1:00 am on June the 6th.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

[Resolved] VoIP Telephone Outage in Bldgs 1, 2, and 3

The VoIP telephone issue in buildings 1, 2, and 3 has been resolved.

Thank you

Posted in Network and Telecom

[Resolved] Harbor Branch network outage

We are experiencing a network outage at the Harbor Branch campus.  We are working with the circuit provider to determine the root cause of the outage.

Thank you

Posted in Network and Telecom

Telecommunications maintenance – April 9 – 12

Communication Infrastructure will be performing emergency maintenance to the Telecommunications and Voice servers between 9:00 p.m. on Friday, April 9 and 3:00 a.m. on Saturday, April 10, 2021.  Additional maintenance will take place between 9:00 p.m. on Sunday, April 11 and 1:00 a.m. on Monday, April 12, 2021.

During the maintenance window, there may be a 5 minute disruption to the campus voice, voicemail, and telephone networks.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[Completed] Network maintenance on March 4th at 12:01 am

The network maintenance scheduled for March the 4th has been completed.

Thank you

Posted in Network and Telecom

Network maintenance on March 4th at 12:01 am

OIT will be performing upgrades and enhancements to the FAU network beginning at 12:01 am on March the 4th.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

[Completed] Network maintenance on February 5 after 9:00 pm

The network maintenance scheduled for February 5 has been completed.

Thank you

Posted in Network and Telecom

Network maintenance on February 5 after 9:00 pm

OIT will be performing upgrades and enhancements to the FAU network between 9:00 p.m. on February 5 and 1:00 a.m. on February 6.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

[Completed] Network maintenance on Sunday January 31 at 11:00 pm

The network maintenance scheduled for January 31 has been completed.

Thank you

Posted in Network and Telecom