[Resolved] Issue with remote telephone services

All remote telephone services are now working properly.

Thank you

Posted in Network and Telecom

Issue with remote telephone services

We are currently experiencing an issue with remote telephone services including Jabber and off-campus FAU telephones. We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[Restored] Network connectivity lost to partner campus locations

Network connectivity has been restored to all partner campus locations.

Posted in Network and Telecom

Network connectivity lost to partner campus locations

We are working with the network provider to restore the service.

Posted in Network and Telecom

[Resolved] Telephone System Outbound Dialing To 954 Area Code

Service to the 954 area code has been restored.

Thank you

Posted in Uncategorized

[Resolved] Network Switch failure in Fleming

The network has been restored to the 3rd and 4th floor in Fleming.

Thank you

Posted in Uncategorized

Network maintenance on December 22 at 5:00 am

OIT will be performing upgrades and enhancements to the FAU network between 5:00 am and 7:00 am on December the 22nd.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

Network maintenance June the 5th at 10:00 pm

The Networking department will be performing emergency maintenance beginning at 10:00 pm on Saturday, June the 5th.  Maintenance should be completed by 1:00 am on June the 6th.  During the maintenance window, Internet traffic will be automatically rerouted.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Posted in Network and Telecom

[Resolved] VoIP Telephone Outage in Bldgs 1, 2, and 3

The VoIP telephone issue in buildings 1, 2, and 3 has been resolved.

Thank you

Posted in Network and Telecom

[Resolved] Harbor Branch network outage

We are experiencing a network outage at the Harbor Branch campus.  We are working with the circuit provider to determine the root cause of the outage.

Thank you

Posted in Network and Telecom
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