[Completed]Student Union Network Upgrades on November 5, 5:00 – 6:30 am

On Tuesday, November 5, 2019, between 5:00 am and 6:30 am, OIT will upgrade the network in the FAU Student Union Building on the Boca Raton Campus.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 minutes during this window.

Thank you

Posted in Network and Telecom

[Resolved] Telephone outage at the Davie campus

We are currently experiencing a problem with the telephone services on the Davie campus. We are working to resolve the problem as soon as possible.

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Posted in Network and Telecom

Intermittent telephone Issues

We are currently experiencing intermittent issues with inbound telephone calls.  We are working with multiple vendors to resolve the issue.

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Posted in Network and Telecom

[Resolved] Network outage – Ft. Lauderdale campus

The Ft. Lauderdale campus network has been restored.

Thank you

Posted in Network and Telecom

Network outage – Ft. Lauderdale campus

We are experiencing a network outage at the FAU Ft. Lauderdale campus. We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[Completed] Wireless network upgrades on July 8 – 10 and July 15 – 17 between 5:00 am and 6:00 am

OIT will be performing upgrades and enhancements to the wireless network segments between 5:00 a.m. and 6:00 a.m. beginning on Monday, July 8 through Wednesday, July 10, and Monday, July 15 through Wednesday, July 17. During the maintenance windows, there will be a 15-20 minute disruption to the FAU wireless networks. Expected campus upgrades are as follows:

Monday, July 8, 2019
Fort Lauderdale, Davie, and Harbor Branch campuses will experience a 15-20 minute disruption to the campus wireless networks.

Tuesday, July 9, 2019
Jupiter campus will experience a 15-20 minute disruption to the campus wireless networks.

Wednesday, July 10, 2019
Security enhancements will be applied to the campus locations listed above. The security enhancements will include a new digital certificate for the fauwpa2 network.
Please note: All fauwpa2 users will be prompted to accept the new digital certificate.

Monday – Wednesday, July 15 – 17, 2019
Portions of the Boca Raton Campus will experience a 15-20 minute disruption to the campus wireless networks. Security enhancements will also be applied during this time. The security enhancements will include a new digital certificate for the fauwpa2 network.
Please note: All fauwpa2 users will be prompted to accept the new digital certificate.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

Wireless network upgrades on July 8 – 10 and July 15 – 17 between 5:00 am and 6:00 am

OIT will be performing upgrades and enhancements to the wireless network segments between 5:00 a.m. and 6:00 a.m. beginning on Monday, July 8 through Wednesday, July 10, and Monday, July 15 through Wednesday, July 17. During the maintenance windows, there will be a 15-20 minute disruption to the fau, fauwpa2, fauguest, and eduroam wireless networks. Expected campus upgrades are as follows:

Monday, July 8: Fort Lauderdale, Davie, and Harbor Branch campuses will experience a 15-20 minute disruption to the campus wireless networks.
Tuesday, July 9: Jupiter campus will experience a 15-20 minute disruption to the campus wireless networks.
Wednesday, July 10: Security enhancements will be applied to the campus locations listed above. The security enhancements will include a new digital certificate for the fauwpa2 network. All users will be prompted to accept the new certificate.

Monday – Wednesday, July 15 – 17: Portions of the Boca Raton Campus will experience a 15-20 minute disruption to the campus wireless networks. Security enhancements will also be applied during this time. The security enhancements will include a new digital certificate for the fauwpa2 network. All users will be prompted to accept the new certificate.

If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[Completed] Network maintenance on Saturday March 16 – Sunday March 17 from 11:30 pm – 6:00 am

The network maintenance has been completed.

Thank you

Posted in Network and Telecom, Systems

Network maintenance on Saturday March 16 – Sunday March 17 from 11:30 pm – 6:00 am

OIT will be performing emergency network maintenance beginning on Saturday, March 16 from 11:30 p.m. until 6:00 a.m. on Sunday, March 17. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 30 minutes during this window.

Thank you

Posted in Network and Telecom, Systems

[Resolved] Partial network outage in Davie – Liberal Arts Building

The network has been restored in the Davie Liberal Arts Building.

Thank you

Posted in Network and Telecom