The VoIP telephone issue in buildings 1, 2, and 3 has been resolved.
Thank you
[Resolved] Harbor Branch network outage
We are experiencing a network outage at the Harbor Branch campus. We are working with the circuit provider to determine the root cause of the outage.
Thank you
Posted in Network and Telecom
Telecommunications maintenance – April 9 – 12
Communication Infrastructure will be performing emergency maintenance to the Telecommunications and Voice servers between 9:00 p.m. on Friday, April 9 and 3:00 a.m. on Saturday, April 10, 2021. Additional maintenance will take place between 9:00 p.m. on Sunday, April 11 and 1:00 a.m. on Monday, April 12, 2021.
During the maintenance window, there may be a 5 minute disruption to the campus voice, voicemail, and telephone networks.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
[Completed] Network maintenance on March 4th at 12:01 am
The network maintenance scheduled for March the 4th has been completed.
Thank you
Posted in Network and Telecom
Network maintenance on March 4th at 12:01 am
OIT will be performing upgrades and enhancements to the FAU network beginning at 12:01 am on March the 4th. During the maintenance window, Internet traffic will be automatically rerouted.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Posted in Network and Telecom
[Completed] Network maintenance on February 5 after 9:00 pm
The network maintenance scheduled for February 5 has been completed.
Thank you
Posted in Network and Telecom
Network maintenance on February 5 after 9:00 pm
OIT will be performing upgrades and enhancements to the FAU network between 9:00 p.m. on February 5 and 1:00 a.m. on February 6. During the maintenance window, Internet traffic will be automatically rerouted.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Posted in Network and Telecom
[Completed] Network maintenance on Sunday January 31 at 11:00 pm
The network maintenance scheduled for January 31 has been completed.
Thank you
Posted in Network and Telecom
[Resolved] Network and Telephone outage at the Seatech campus
We are currently experiencing a problem with the network and telephone services on the Seatech campus. We are working to resolve the problem as soon as possible.
Thank you
Posted in Network and Telecom
Network maintenance on Sunday January 31 at 11:00 pm
OIT will be performing upgrades and enhancements to several FAU network segments between 11:00 p.m. on January 31 and 1:00 a.m. on February 1. During the maintenance window, there may be a 5 minute disruption to the campus networks.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
OIT
Posted in Network and Telecom