Clicking the Self-Service in MyFAU links intermittently displays the MyFAU login page instead of taking the user to Self-Service.
It appears to be a problem with one of the portals and we are working on resolution.
Resolved – FAU Self-Service and Banner Systems Unavailable this Saturday, 2/19
The FAU Self-Service and Banner systems will be unavailable Saturday, Feb. 19, from 7 a.m. to 4 p.m. as the Banner operating system undergoes a system upgrade.
This will affect the following services:
• Banner Forms (INB) access
• FAU Self-Service (including registration, transcripts, grades and payments)
Posted in Uncategorized
Resolved – Network Outage
There was a brief network outage from 10:16 AM – 10:21 AM.
Posted in Uncategorized
Completed – Emergency network and Internet maintenance starting tonight at 12:01 AM on 2-8-2011
AT&T and IRM will perform emergency network maintenance on Tuesday, February 8, 2011 starting 12:01am, which will affect FAU’s primary network connection. During the maintenance, FAU’s secondary network connection will provide Internet connectivity for FAU. Network interruptions will be experienced as we move between the primary and secondary connections.
Posted in Network and Telecom
Resolved – FLR (FAU’s Internet Provider) is Down
At approximately 9:00 AM this morning, the FLRPrimaryInternet, FLRPrimaryI2, and FLRnetPrimary connections were down. We were also experiencing a problem with the FLRSecondaryI2 connection and it was also down. Our Network team was notified immediately, and proceeded to work with AT&T to resolve the issue.
As of 11:30 AM the FLR connections were back up and are currently running. Network on-call is continuing to monitor them in the event of any future problems.
Posted in Uncategorized
Completed – IRM Systems Maintenance
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/03/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
– Date and time: 2/03/2011 4am – 6am
– What Service will be interrupted? INB
– Who does it impact? Can affect INB users and scheduled jobs during this time only
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– Date and time: 2/03/2011 4am – 6am
– What Service will be interrupted? BigIP rule being added to address new financial aid frontend for needs analysis
– Sometime between 3am-7am (no interruption)
– Who does it impact? Will not affect anyone
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– Date and time: 2/03/2011 — 6am
– What Service will be interrupted? Blackboard database parameter change to address ORA-600 error
– Who does it impact? Will not affect anyone
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– Date, Time 02/03/11 6 a.m. to 7 a.m.
– What Service will be interrupted? Ironport (bertx) firmware upgrade
– Who does it impact? None, since the other Ironport server will be handling mail
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– Date, Time 02/03/11 3a.m. to 4 a.m.
– What Service will be interrupted? BigIP and 7210 Storage (No service interruption – failover)
– Who does it impact? None
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Posted in Uncategorized
Resolved – FLR Maintenance
Starting at 11PM on Monday 1/31/2011, FLR – FAU’s internet provider – will undergo maintenance which may result in a potential interruption of service from Miami to Orlando.
Posted in Educational Technologies
Resolved – FLR Maintenance
FLR (FAU’s internet provider) had an equipment upgrade in Miami on 1/30/2011 between 10PM and 1AM, which affected primary FLR. We were up and running on Secondary FLR during the maintenance.
Posted in Uncategorized
Completed – System Maintenance
Systems Maintenance
Due to systems maintenance on Thursday, 1/20/2011, the following processes will be affected during the 3:00 AM – 7:00 AM maintenance window:
* Internet Native Banner (INB) /Forms Access will be down from 5:30 AM – 6:30 AM
* Appworks will be down from 3:00 AM – 7:00 AM
Additionally, a change to Active Directory will be made which will allow users to login to SharePoint without being prompted for their password.
Posted in Uncategorized