[RESOLVED] – Banner Maintenance – Update 2

UPDATE 09/13/2024 1:39AM:

All Banner services are now operational. If you experience any issues report them to the OIT Help Desk.

UPDATE 09/12/2024 2:12PM:

Banner Admin services have been restored, however, currently Banner Self-Service is offline. We will be restarting all services after 10:00PM tonight in order to apply fixes and get Banner Self-Service online again. This will be an emergency maintenance session that can only be performed in the evening. We appreciate your understanding.

UPDATE 09/12/2024 12:11PM:

We are currently having issues with Banner Admin and Banner Self-Service after a major upgrade this morning. We are working with Ellucian to restore services as quickly as possible. We appreciate your patience as we try to get Banner fully operational again.

UPDATE 09/12/2024 8:00AM:

Please note that the Banner maintenance is taking a bit longer than expected.

You may experience intermittent access issues with the following services as we are at the last phase of deployment and restarts:

E-Transcripts, Students Registration, Banner Access Management, and Banner Administrative Pages

We anticipate that the maintenance will be completed by 9:30am.

Thank you for your patience and apologies for any inconvenience caused.

OIT

Posted in Banner and Admin Systems, Uncategorized

[RESOLVED] Intermittent Login Issues

This issue has been resolved.


Users may experience intermittent issues when connecting to FAU services including Canvas, Microsoft 365, Workday and VPN. OIT staff are aware of the issue and working on a resolution. Users encountering the issue may be able to login successfully following a restart of their web browser.

Posted in Banner and Admin Systems, Uncategorized

[RESOLVED]Banner and Student Self Service unavailable

Services have been restored

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Services that utilizes CAS such as Banner and Student Self Service are not available at the moment.

We apologize for the inconvenience and are working on resolving the issue.

OIT

Posted in Banner and Admin Systems, Uncategorized

[RESOLVED] Banner Admin Issues

Banner Administrative Pages are available and the issue has been resolved.

We are currently experiencing issues with Banner Admin. Our team is currently working to restore the service. We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Systems

Banner Admin Issues

We are currently experiencing issues with Banner Admin. Our team is currently working to restore the service. We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Systems

[Completed] Banner Maintenance, Friday April 26 from 1:00AM to 5:00AM

Banner Maintenance
Description of change: OIT will be performing critical maintenance on Banner from 1:00 a.m. until 5:00 a.m. on April 26th. Banner will not be available during this time to allow the Ellucian support team to install the updates.
Downtime window start: 04/26/2024 1:00 AM
Downtime window end: 04/26/2024 5:00 AM
Affected services: Banner Admin, Self-Service, Registration
End-user impact: All end users of Banner will be impacted. Banner will be unavailable during this time.

Posted in Banner and Admin Systems, Canvas / LMS, Uncategorized

Banner Maintenance

Please note that the Banner maintenance is taking a bit longer than expected.

The only affected services is Banner Administrative Pages and Banner Access Management which is currently unavailable. Student Registration and Student Self-Service are both online.

Thank you for your patience.

OIT

Posted in Banner and Admin Systems, Systems, Uncategorized

[RESOLVED] Banner Admin performance issues

Banner is functioning as expected and this issue has been resolved. Thank you for your patience.

_______________________________________________________________________________________________________________

We are currently experiencing some performance issues with Banner Admin resulting in slow login times. Our team is currently working to restore the service to normal performance levels. We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Uncategorized

Banner Admin performance issues

We are currently experiencing some performance issues with Banner Admin resulting in slow login times. Our team is currently working to restore the service to normal performance levels. We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Uncategorized

[RESOLVED] Banner Admin performance issues

We are currently experiencing some performance issues with Banner Admin resulting in slow login times. Our team is currently working to restore the service to normal performance levels. We apologize for any inconvenience.

OIT

Posted in Banner and Admin Systems, Uncategorized
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