The forms service forms.fau.edu (frevvo) needed to be restarted due to a newly discovered issue. We are investigating the problem and will restart the service as needed until the vendor resolves the issue.
University Form Server indexing issue
We have discovered a problem with the University form server indexing newly submitted documents. While this doesn’t affect reception and data integrity it is causing delays in processing some form posts that require manual interaction. We are going to attempt several adjustments at 10 pm in an attempt to resolve this issue. Frevvo will be offline for 5 to 10 minutes while it is restarted.
[Resolved] Frevvo Google Connector
The University’s Forms Frevvo Google connector is offline for some forms. We are investigating the problem and will update this when the problem is resolved.
[Resolved] University Form Server 5 am – 7 am
The University form server (frevvo) is back online and fully upgraded.
The University form server (frevvo) is currently offline. We are investigating the issue and will update this post regularly. This affects admissions applications, form resources, and other tools that relay on this service. If you need assistance please submit a ticket to the help desk.
[Resolved] Numerous HPC cluster services offline
Thank you for your patience. We rebooted the failed switch, recovered it from backup and things are now accessible again. If you find any issues please place a ticket at https://helpdesk.fau.edu/
10 pm February 10, 2020: A network switch failure in the HPC data center has caused numerous (most) HPC cluster services on Koko to fail. We will be rebooting and reseting the switch in the morning and are hopeful it will come back online shortly there after.
Research Computing Cluster offline
The HPC clusters are currently offline due to a storage issue. We are debugging and will update this message regularly.
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[Resolved] BHRIC Offline due to switch failure
The BHRIC is currently offline due to what appears to be a Firewall or Networking failure. We are investigating and will update this post as soon as we know more.
Student 2Factor Enrollment and Prompt
Tbe student 2factor enrollment tool and prompt will be updated with new and improved messaging at 5 pm Friday November 22, 2019.
Research Computing Resources
Due to a failure of A/C on the Jupiter Campus the Research Computing resources including Koko, Koko-login, KokoWin, and Samba drives are offline. Physical Plant is working on the issue and we have a long running project in place to prevent this type of failure in the future. If you have any questions please let us know.
BHRIC vCenter instability
The BHRIC’s vCenter server is showing to be unstable. We have a ticket open VMware and to resolve the problems this evening after hours.