[Resolved] Papercut web printing offline Thursday 12/5/24 from 5AM to 8AM

Papercut web printing from fauprint.fau.edu will be offline this Thursday morning, 12/5/24 between 5AM and 8AM while we perform maintenance on the system. This outage will not affect other methods of Papercut printing such as with the Papercut client or mapped printers in the computer labs.

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[Completed] Papercut printing service down for maintenance Wednesday 5/22/24 from 6AM-9AM

The upgrade has been completed and Papercut is now online.

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We will be performing some service enhancements that will require the Papercut service to be intermittently offline between 6AM and 9AM on Wednesday the 22nd. This will affect printing in the library, as well as the computer labs. In addition, web printing from fauprint.fau.edu will also be affected during this window.

Posted in Instructional Technologies, Systems

[RESOLVED] FAU Pay for Print Services Unavailable

Printing services have been restored.

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Printing in the library, labs, and via fauprint.fau.edu is currently unavailable. We are working to restore service.

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[RESOLVED] Apps.fau.edu will be unavailable the morning of 8/29/23 due to stability enhancement changes

OIT will be performing changes to apps.fau.edu in order to improve stability of the site the morning of 8/29/23, between 3AM and 7AM. During this time apps.fau.edu will be down.

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Posted in Educational Technologies, Systems

[RESOLVED] FAU Printing Services Upgrade 7/27/23 7AM-9AM

Printing services are back online.

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Printing services for the FAU Library and Labs will be upgraded 7/27/23 between 7AM and 9AM. During this time fauprint.fau.edu will be offline.

Posted in Educational Technologies, Systems, Uncategorized

[RESOLVED]Apps.fau.edu will be unavailable on 5/9/23 starting at 8AM

This service upgrade is complete. Apps.fau.edu is available once more.

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OIT is performing an upgrade of this service and there will be outages beginning at 8AM on Tuesday, May 8th. Services should be restored by the end of the day.

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Posted in Instructional Technologies, Systems

[RESOLVED] Papercut Print Services Intermittently Unavailable 4/20/23

Papercut printing services have been restored.

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Papercut pay for print services will be intermittently unavailable this morning while we fix an issue with the software. This issue will impact printing in the library, computer labs, and jobs submitted via the web portal fauprint.fau.edu. We are working to correct the problem as quickly as possible.

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Posted in Systems

[RESOLVED] Citrix Virtual Apps not Launching Applications

This issue has been resolved.

Applications accessed at apps.fau.edu are not currently launching. We are investigating and working with the vendor on a solution.

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Posted in Educational Technologies, Systems

[RESOLVED]FAU virtual apps is down

Virtual apps is once again working as expected.

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Applications accessed at apps.fau.edu are experiencing issues launching properly. We are investigating the issue.

Posted in Systems

[Resolved] Papercut web printing is unavailable

The Papercut printing system is experiencing an issue with web print. We are working to correct the issue. Standard printing from campuses is unaffected by this.

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Posted in Systems