[Resolved] Apps.fau.edu intermittent connectivity issues on 6/25/21 from 11AM-1PM

Citrix will be troubleshooting connectivity issues within the remote apps environment. While we work to isolate the issue, users may experience logon issues while using the apps.fau.edu web portal or the Citrix app.

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Posted in Systems

[RESOLVED]EMS Master Calendar is down.

We are working with the vendor to find the exact cause of this issue and correct it ASAP.

Posted in Systems

[RESOLVED]Papercut unavailable on 1/26/17 from 3AM to 7AM due to software upgrades.

The upgrade is complete and services are back online.

Posted in Systems

Papercut unavailable on 1/26/17 from 3AM to 7AM due to software upgrades.

Papercut services will not be available the morning of January 26th from 3AM until 7AM while we perform upgrades to the software.

Posted in Systems

UPDATE: PaperCut print services available in select areas as of 8:30AM 1/6/14.

Pay for print is available in the following areas:

Boca Library

Boca GPT 108

Boca CM 142

Boca IRT

Boca HPT

Boca DM 130

Boca SA 112

Boca IVA

Boca IS 113

Boca ED 337

Boca BU 401

Boca FL 409

Boca UN 222

Davie LA 303

Davie SU 101F

Jupiter SR 109

Web printing to printers in the above area is working.

Google Cloud Print and Print to Email are both working.

 

OIT is migrating PaperCut to a new platform on 12/16/14. During the migration, pay for print in computer labs will be unavailable. The downtime window is from 5AM to 5PM, and status updates will be posted throughout the day.

Posted in Systems

[RESOLVED] PaperCut web printing is unavailable.

PaperCut web printing is unavailable. We expect it to be available shortly.

Posted in Systems

BARR Print Services Host Upgrade from 9AM to 12PM 6/10/14.

OIT is upgrading the BARR print server this morning. Print jobs that are run from the mainframe in Tallahassee will not print during the upgrade process. Once the upgrade is complete any print jobs submitted during the upgrade window will continue printing.

Posted in Uncategorized