[RESOLVED] FAU Pay for Print Services Unavailable

Printing services have been restored.

====================================================================

Printing in the library, labs, and via fauprint.fau.edu is currently unavailable. We are working to restore service.

Tagged with:
Posted in Uncategorized

[RESOLVED] Apps.fau.edu will be unavailable the morning of 8/29/23 due to stability enhancement changes

OIT will be performing changes to apps.fau.edu in order to improve stability of the site the morning of 8/29/23, between 3AM and 7AM. During this time apps.fau.edu will be down.

Tagged with: ,
Posted in Educational Technologies, Systems

[RESOLVED] FAU Printing Services Upgrade 7/27/23 7AM-9AM

Printing services are back online.

====================================================================

Printing services for the FAU Library and Labs will be upgraded 7/27/23 between 7AM and 9AM. During this time fauprint.fau.edu will be offline.

Posted in Educational Technologies, Systems, Uncategorized

[RESOLVED]Apps.fau.edu will be unavailable on 5/9/23 starting at 8AM

This service upgrade is complete. Apps.fau.edu is available once more.

====================================================================

OIT is performing an upgrade of this service and there will be outages beginning at 8AM on Tuesday, May 8th. Services should be restored by the end of the day.

Tagged with: , ,
Posted in Instructional Technologies, Systems

[RESOLVED] Papercut Print Services Intermittently Unavailable 4/20/23

Papercut printing services have been restored.

====================================================================

Papercut pay for print services will be intermittently unavailable this morning while we fix an issue with the software. This issue will impact printing in the library, computer labs, and jobs submitted via the web portal fauprint.fau.edu. We are working to correct the problem as quickly as possible.

Tagged with: ,
Posted in Systems

[RESOLVED] Citrix Virtual Apps not Launching Applications

This issue has been resolved.

Applications accessed at apps.fau.edu are not currently launching. We are investigating and working with the vendor on a solution.

Tagged with: , ,
Posted in Educational Technologies, Systems

[RESOLVED]FAU virtual apps is down

Virtual apps is once again working as expected.

==================================================================================

Applications accessed at apps.fau.edu are experiencing issues launching properly. We are investigating the issue.

Posted in Systems

[Resolved] Papercut web printing is unavailable

The Papercut printing system is experiencing an issue with web print. We are working to correct the issue. Standard printing from campuses is unaffected by this.

Tagged with: ,
Posted in Systems

[Resolved] Jupiter campus DNS unavailable

The DNS server for the Jupiter campus is down at the moment. Systems is currently investigating this issue.

Tagged with: ,
Posted in Systems

[Resolved] Apps.fau.edu intermittent logon issues on 6/28/21 from 11AM-12PM

Citrix will be troubleshooting connectivity issues within the remote apps environment (apps.fau.edu) between 11AM and 12PM today. While we work to isolate the issue, users may experience occasional logon issues while using the apps.fau.edu web portal, or the Citrix Workspace app.

Tagged with: , ,
Posted in Systems