This service upgrade is complete. Apps.fau.edu is available once more.
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OIT is performing an upgrade of this service and there will be outages beginning at 8AM on Tuesday, May 8th. Services should be restored by the end of the day.
Papercut printing services have been restored.
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Papercut pay for print services will be intermittently unavailable this morning while we fix an issue with the software. This issue will impact printing in the library, computer labs, and jobs submitted via the web portal fauprint.fau.edu. We are working to correct the problem as quickly as possible.
This issue has been resolved.
Applications accessed at apps.fau.edu are not currently launching. We are investigating and working with the vendor on a solution.
Virtual apps is once again working as expected.
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Applications accessed at apps.fau.edu are experiencing issues launching properly. We are investigating the issue.
The Papercut printing system is experiencing an issue with web print. We are working to correct the issue. Standard printing from campuses is unaffected by this.
The DNS server for the Jupiter campus is down at the moment. Systems is currently investigating this issue.
Citrix will be troubleshooting connectivity issues within the remote apps environment (apps.fau.edu) between 11AM and 12PM today. While we work to isolate the issue, users may experience occasional logon issues while using the apps.fau.edu web portal, or the Citrix Workspace app.
Citrix will be troubleshooting connectivity issues within the remote apps environment. While we work to isolate the issue, users may experience logon issues while using the apps.fau.edu web portal or the Citrix app.
We are working with the vendor to find the exact cause of this issue and correct it ASAP.
The upgrade is complete and services are back online.