The Success Network (EAB Navigate) system is currently experiencing slow loading and navigating within the system. The vendor has been notified and we will post an update as we have additional information.
OIT
[RESOLVED]Success Network (EAB Navigate) is currently experiencing slowness.
New MYFAU design launches 7/31/23 4am-6am
UPDATE: Icons are now loading properly. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
UPDATE: Some icons are not loading properly and we are working to resolve as soon as possible. Also, if you receive “Persona not found” in the MYFAU Mobile app, please select “Switch to the default persona”
——————————————————————————————————————
MYFAU will launch a redesign from 4am-6pm. During this time some pages may not load or show an error while we make the changes. Please clear your browsers cache if you experience an error after 6am. FAU | Clear Your Cache Also, if you have any bookmarks saved and the page is not properly loading, please visit https://myfau.fau.edu
[RESOLVED] Issues logging into uAchieve and Office Apps
We have identified and resolved these issues. Login to uAchieve and Office Apps has been resolved.
________________________________________________________________________________________________________________
After our single sign on upgrade we have identified that users are receiving Access Denied when trying to access uachieve. We also have identified that logging into Office apps on Windows for the first time is giving a white screen. We recommend logging into Office apps via the web until we update this status.
The issue with logging into the library information systems has been resolved.
We are currently debugging and will update this post as we have a status.
We apologize for the inconvenience.
OIT
Success Network (EAB Navigate) is currently experiencing an outage.
The Success Network (EAB Navigate) system is currently experiencing an outage. Students and Faculty/Staff are unable to login at this time.
The vendor has been notified, and we will post an update once we have more information.
Posted in Educational Technologies, Uncategorized
[RESOLVED]Workday Unavailable
Workday is currently unavailable. We have reached out to the vendor and will update as we have more information.
We apologize for the inconvenience.
OIT
Network and telephone outages due to power outages
We are currently experiencing network and telephone outages due to power outages in the following buildings:
12 BS BEHAVIORAL SCIENCES
1 SC SANSON LIFE SCIENCES BUILDING
35 and 35-A RS RESEARCH SUPPORT FACILITY
OIT
Posted in Network and Telecom, Uncategorized
[RESOLVED]MyFAU icons not properly displaying
The vendor has resolved the issue and the icons are restored.
_____________________________________________________________________________
We have identified that some of the MyFAU icons are not properly displaying. We have contacted the vendor and will update as soon as we have more information.
Office of Information Technology
[RESOLVED]Account Activations and Password resets unavailable
We are currently investigating issues with password resets and account activations.
We apologize for the inconvenience and will update this status as soon as possible.
OIT
Malwarebytes currently blocking Google
We have identified that our anti-malware software Malwarebytes is currently blocking access to the Google.com domain. We are currently investigating the status and will update as we receive additional information.
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT