[Resolved] Service outages reported for Microsoft 365

Microsoft is currently experiencing issues worldwide. This affects Outlook and Teams apps, among others. Microsoft is working on the issue and will post updates when available.

Posted in Email, Systems, Uncategorized

[RESOLVED] MYFAU slow to load

This issue has been resolved.

——————

MYFAU is currently experiencing a system wide issue that is causing pages to take long to load. The vendor is aware and is working on resolving the issue.

We apologize for any inconvenience.

OIT

Posted in Educational Technologies, Email, Systems, Uncategorized

[Resolved] MYFAU Mobile App Mail Issues

The issue has been resolved. If you continue to have problems, please try clearing your cache or restarting your phone to clear any lingering caching issues.

——

We have received reports of users having issues logging into Outlook mail from the MYFAU Mobile App. Some have had issues logging into the MYFAU Mobile App itself as well. We are investigating and will update when we have more information. In the meantime, users can access mail directly at: http://outlook.fau.edu/

Posted in Educational Technologies, Email, Systems, Uncategorized

Success Network (EAB Navigate) is currently experiencing slow response times.

The Success Network (EAB Navigate) system is currently experiencing slow loading of search results and reports. The vendor has been notified and we will post an update as we have additional information.

Posted in Banner and Admin Systems, Systems, Uncategorized

[RESOLVED] Success Network (EAB Navigate) Experiencing issues

The Success Network (EAB Navigate) issue has been resolved and all pages should be loading correctly.

=========

The EAB Navigate system is experiencing problem experiencing issues for both Students and Faculty/Staff. The Faculty/Staff site is experiencing login issues and slowness loading pages if you manage to log in. The student site cannot access advising appointments.

The vendor is aware, and we will post an update once we have more information.

Posted in Educational Technologies, Instructional Technologies, Systems, Uncategorized

[RESOLVED]MYFAU experiencing issues

We’re currently experiencing degraded performance issues with MYFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.

OIT is working with the vendor to restore the service as soon as possible.

We apologize for any inconvenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Uncategorized

[RESOLVED] MYFAU internal pages not loading

The MYFAU issue has been resolved and all pages should be loading correctly.

========================================

Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

[RESOLVED] Issues reaching FAU websites & machines

The connection issues are resolved.

———————————-

Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

[RESOLVED]Issues logging on to Office 365 and other ADSF services

We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

[Resolved] Mass SMS Texts are being delayed or not sent

We are currently experiencing issues with the Mogli texting tool used with Salesforce. Mass texting request have been paused for the moment as we investigate.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Uncategorized