[Resolved] FAU experiencing internet issues

UPDATE: The issue has been resolved and users should be able to connect without issues now.

 

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FAU is currently experiencing internet  problems that may make it hard or slow to connect to systems and sites. It is being investigated and will post an update when we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

[RESOLVED] MYFAU currently unavailable

MYFAU is now back up and accessible.

 

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MYFAU currently unavailable. Issue is being investigated and will provide more information soon.

In the meantime, to access the most common links please use:

  • Student Email: http://mymail.fau.edu
  • Employee Email: http://outlook.fau.edu
  • FAU Self-Service: https://bannersso.fau.edu/ssomanager/c/SSB

 

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Systems, Uncategorized

[RESOLVED] Starfish Success Network is not displaying connections

*************************** UPDATE **************************
The issue have been resolved.
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The Starfish system is currently not displaying any connections including advisors and advising offices for students. The problem is being investigated and will update when we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

[COMPLETED] SSO Maintenance 9/13/2020 at 9:00 PM

OIT will be performing maintenance tonight (9/13) at 9:00 PM to re-enable the health attestation prompt on the Single Sign-On (SSO) screen. There will be a quick restart of the sign-on servers and users may receive an authentication error during this time.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Workday

[RESOLVED] MYFAU Login having problems

The MYFAU login issue has now been resolved.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems

[RESOLVED] MYFAU Login having problems

The MYFAU login issue is now resolved.

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The MYFAU login is currently not working. We are looking into the issue and will supply an update when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems

[RESOLVED] MYFAU giving intermittent errors

The MYFAU issue has been resolved.

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Occasionally when reaching a page on MYFAU, you may receive a “502 Bad Gateway”.  We are looking into the issue and hope to have more information soon. In the meantime, refreshing the page seems to clear up the problem and allow you to load the page.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Systems

[RESOLVED] MYFAU missing email icons and other role specifics links

The MYFAU issue has been resolved. If you are still not seeing your links, please restart your browser or app and log into MYFAU again.

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Various role specific links are missing from MYFAU such as the email icons. We are investigating  and will provide an update soon.

In the meantime you can access email with the following links:

We apologize for the inconvenience.

 

Posted in Educational Technologies, Email, Systems, Uncategorized

[Resolved] FAU Directory Currently Unavailable

Update: The Directory is now available.

 

The FAU public directory (https://directory.fau.edu/) is currently unavailable. We are looking into the situation and will place an update as soon as we have more information.

 

Posted in Systems, Uncategorized

[RESOLVED] Starfish Unavailable, Saturday, 11/18/17 from 12:15 A.M. to 8:15 A.M.

 

Vendor maintenance has been completed.

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The Starfish Advising Software (aka Success Network) will be unavailable due to vendor maintenance on Saturday 11/18/17 from 12:15 A.M. to 8:15 A.M. (EST). During these 8 hours, the system will be unreachable and the site will generate an error.

Posted in Educational Technologies, Instructional Technologies, Systems, Uncategorized