The Starfish system is currently not displaying any connections including advisors and advising offices for students. The problem is being investigated and will update when we have more information.
OIT will be performing maintenance tonight (9/13) at 9:00 PM to re-enable the health attestation prompt on the Single Sign-On (SSO) screen. There will be a quick restart of the sign-on servers and users may receive an authentication error during this time.
The MYFAU login issue has now been resolved.
The MYFAU login issue is now resolved.
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The MYFAU login is currently not working. We are looking into the issue and will supply an update when available.
The MYFAU issue has been resolved.
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Occasionally when reaching a page on MYFAU, you may receive a “502 Bad Gateway”. We are looking into the issue and hope to have more information soon. In the meantime, refreshing the page seems to clear up the problem and allow you to load the page.
The MYFAU issue has been resolved. If you are still not seeing your links, please restart your browser or app and log into MYFAU again.
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Various role specific links are missing from MYFAU such as the email icons. We are investigating and will provide an update soon.
In the meantime you can access email with the following links:
We apologize for the inconvenience.
Update: The Directory is now available.
The FAU public directory (https://directory.fau.edu/) is currently unavailable. We are looking into the situation and will place an update as soon as we have more information.
Vendor maintenance has been completed.
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The Starfish Advising Software (aka Success Network) will be unavailable due to vendor maintenance on Saturday 11/18/17 from 12:15 A.M. to 8:15 A.M. (EST). During these 8 hours, the system will be unreachable and the site will generate an error.
TutorTrac is unavailable. There is currently no ETA but will update this status as we get more information.
TutorTrac is currently experiencing problems and periodically becoming unavailable. We are working with the vendor to have it resolved as soon as possible.