[RESOLVED] Success Network (EAB Navigate) Experiencing issues
The Success Network (EAB Navigate) issue has been resolved and all pages should be loading correctly.
The EAB Navigate system is experiencing problem experiencing issues for both Students and Faculty/Staff. The Faculty/Staff site is experiencing login issues and slowness loading pages if you manage to log in. The student site cannot access advising appointments.
The vendor is aware, and we will post an update once we have more information.
[RESOLVED]MYFAU experiencing issues
We’re currently experiencing degraded performance issues with MYFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.
OIT is working with the vendor to restore the service as soon as possible.
We apologize for any inconvenience.
[RESOLVED] MYFAU internal pages not loading
The MYFAU issue has been resolved and all pages should be loading correctly.
Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.
[RESOLVED] Issues reaching FAU websites & machines
The connection issues are resolved.
Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.
[RESOLVED]Issues logging on to Office 365 and other ADSF services
We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
[Resolved] Mass SMS Texts are being delayed or not sent
We are currently experiencing issues with the Mogli texting tool used with Salesforce. Mass texting request have been paused for the moment as we investigate.
Multiple FAU services are currently unavailable
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
[RESOLVED] Starfish Advisor Calendars no longer syncing with Outlook Calendar
Advisors and staff should now be able to sync their Outlook calendar availability with Starfish again.
The calendar sync functionality between Outlook and Starfish is currently not working for advisors/staff. This means the Starfish software will no longer be able to see your Outlook availability when creating your Starfish schedule. In the meantime, all future unavailable times will need to be added manually in Starfish itself.
This is currently being investigated and we will send an update once have more information.
[Resolved] FAU experiencing internet issues
UPDATE: The issue has been resolved and users should be able to connect without issues now.
FAU is currently experiencing internet problems that may make it hard or slow to connect to systems and sites. It is being investigated and will post an update when we have more information.
[RESOLVED] MYFAU currently unavailable
MYFAU is now back up and accessible.
MYFAU currently unavailable. Issue is being investigated and will provide more information soon.
In the meantime, to access the most common links please use:
- Student Email: http://mymail.fau.edu
- Employee Email: http://outlook.fau.edu
- FAU Self-Service: https://bannersso.fau.edu/ssomanager/c/SSB