The issue has been resolved. If you continue to have problems, please try clearing your cache or restarting your phone to clear any lingering caching issues.
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We have received reports of users having issues logging into Outlook mail from the MYFAU Mobile App. Some have had issues logging into the MYFAU Mobile App itself as well. We are investigating and will update when we have more information. In the meantime, users can access mail directly at: http://outlook.fau.edu/
The Success Network (EAB Navigate) system is currently experiencing slow loading of search results and reports. The vendor has been notified and we will post an update as we have additional information.
The Success Network (EAB Navigate) issue has been resolved and all pages should be loading correctly.
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The EAB Navigate system is experiencing problem experiencing issues for both Students and Faculty/Staff. The Faculty/Staff site is experiencing login issues and slowness loading pages if you manage to log in. The student site cannot access advising appointments.
The vendor is aware, and we will post an update once we have more information.
We’re currently experiencing degraded performance issues with MYFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.
OIT is working with the vendor to restore the service as soon as possible.
We apologize for any inconvenience.
The MYFAU issue has been resolved and all pages should be loading correctly.
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Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.
The connection issues are resolved.
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Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.
We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
We are currently experiencing issues with the Mogli texting tool used with Salesforce. Mass texting request have been paused for the moment as we investigate.
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
OIT
UPDATE:
Advisors and staff should now be able to sync their Outlook calendar availability with Starfish again.
The calendar sync functionality between Outlook and Starfish is currently not working for advisors/staff. This means the Starfish software will no longer be able to see your Outlook availability when creating your Starfish schedule. In the meantime, all future unavailable times will need to be added manually in Starfish itself.
This is currently being investigated and we will send an update once have more information.