We are currently experiencing issues with the Mogli texting tool used with Salesforce. Mass texting request have been paused for the moment as we investigate.
[Resolved] Mass SMS Texts are being delayed or not sent
Multiple FAU services are currently unavailable
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
OIT
[RESOLVED] Starfish Advisor Calendars no longer syncing with Outlook Calendar
UPDATE:
Advisors and staff should now be able to sync their Outlook calendar availability with Starfish again.
The calendar sync functionality between Outlook and Starfish is currently not working for advisors/staff. This means the Starfish software will no longer be able to see your Outlook availability when creating your Starfish schedule. In the meantime, all future unavailable times will need to be added manually in Starfish itself.
This is currently being investigated and we will send an update once have more information.
[Resolved] FAU experiencing internet issues
UPDATE: The issue has been resolved and users should be able to connect without issues now.
—————————————————————————————————————
FAU is currently experiencing internet problems that may make it hard or slow to connect to systems and sites. It is being investigated and will post an update when we have more information.
[RESOLVED] MYFAU currently unavailable
MYFAU is now back up and accessible.
========================
MYFAU currently unavailable. Issue is being investigated and will provide more information soon.
In the meantime, to access the most common links please use:
- Student Email: http://mymail.fau.edu
- Employee Email: http://outlook.fau.edu
- FAU Self-Service: https://bannersso.fau.edu/ssomanager/c/SSB
[RESOLVED] Starfish Success Network is not displaying connections
*************************** UPDATE **************************
The issue have been resolved.
***************************************************************
The Starfish system is currently not displaying any connections including advisors and advising offices for students. The problem is being investigated and will update when we have more information.
[COMPLETED] SSO Maintenance 9/13/2020 at 9:00 PM
OIT will be performing maintenance tonight (9/13) at 9:00 PM to re-enable the health attestation prompt on the Single Sign-On (SSO) screen. There will be a quick restart of the sign-on servers and users may receive an authentication error during this time.
[RESOLVED] MYFAU Login having problems
The MYFAU login issue has now been resolved.
[RESOLVED] MYFAU Login having problems
The MYFAU login issue is now resolved.
—–
The MYFAU login is currently not working. We are looking into the issue and will supply an update when available.
[RESOLVED] MYFAU giving intermittent errors
The MYFAU issue has been resolved.
===================================================================
Occasionally when reaching a page on MYFAU, you may receive a “502 Bad Gateway”. We are looking into the issue and hope to have more information soon. In the meantime, refreshing the page seems to clear up the problem and allow you to load the page.