Additional IRM Maintenance, Friday 1/13/2012 from 5:30am to 6:30am

IRM will be doing additional maintenance on Friday 1/13/2012 and the following systems will be affected:

Affected: wordpress, echo360 servers
What: Switch upgrades in our Dell blade chassis
When: 5:30am-6:30am, Friday January 13th

Posted in Network and Telecom

IRM Systems Maintenance, Thursday, 1/12/2012 from 3:00AM to 7:00AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/12/2012 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

What: Netapp storage controller reboot
Affected: Blackboard production database
When: 4am-5am, Thursday January 12th

Posted in Network and Telecom

Network is Working as Intended

Network is working as intended, please disregard previous email titled “intermittent issue with internet connection”.

We are currently investigating an issue with IRM Status notifications generated via email.

Posted in Uncategorized

Internet will be down for 5 – 10 minutes

Posted in Educational Technologies

Network has been Restored

The network has been restored on all campuses.

Posted in Network and Telecom

Network is Intermittently Unavailable on All Campuses

The internet is intermittently unavailable on all campuses. We are working diligently to resolve this issue.

Posted in Uncategorized

Wired Network is Working, Wireless Continues to be Intermittent

Wired network is working now. We are still having issues with the wireless. We will keep everyone updated.

Posted in Uncategorized

Network Outage Mostly Resolved

The network was upgraded this morning which caused some network outages. Most of the issues have been resolved. At this time, only wired network connections in the student housing buildings on the Boca Raton and Jupiter campuses are unavailable. We are continuing to work to resolve the issue and send an update 12:00 pm.

All the wireless networks are working including in student housing.

Posted in Systems

Resolved Parature Intermittently Unavailable

Parature is intermittently unavailable. Parature is aware of the issue and are currently working to resolve this issue.

Posted in Uncategorized

Resolved – Service Desk Ticketing System (Parature) Intermittently Unavailable

Parature is currently experiencing intermittent issues. Parature is aware and is working to resolve this soon.

Posted in Uncategorized