We are currently experiencing some connectivity issues with Office365 applications, such as email, Skype for Business, and SharePoint. We are investigating the issue and have contacted Microsoft for assistance in order to resolve the issue as soon as possible.
We apologize for the inconvenience.
OIT
OIT will be performing potentially intrusive network maintenance tomorrow morning from 6:00 a.m. until 6:30 a.m. During this time, there may be a brief interruption of network connectivity on the Boca Raton campus lasting approximately 30 seconds.
The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 6/22/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace stores, uPay sites, and TouchNet ready partner applications.
OIT will be performing maintenance on the core Boca network tomorrow, Sunday June 19th from 5:00 a.m. until 8:00 a.m. During this time, sporadic connectivity loss will occur on the Boca campus during the maintenance window. Interruptions are expected to be brief and last only a couple of minutes.
FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
******* UPDATE 5/18/16 @ 8:25am ********
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
**********************************************
The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 5/18/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00(am) that morning. A follow up notification will be sent out when the system is back online.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/12/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Multi-factor authentication for WebFocus
When: 3:00AM – 5:00AM
Affected services: WebFocus
Affected systems: ibiweb4.fau.edu
Description of maintenance: OIT will be implementing multi-factor authentication (MFA) for WebFocus users.
User impact: WebFocus and/or Leapahead dashboards will be unavailable during this time. After the implementation, WebFocus users will be prompted to use authenticate with Duo when logging in.
***************************************************
PGP Management server upgrade
When: 12:01AM – 1:00AM
Affected services: PGP Desktop
Affected systems: Bocsec.fau.edu
Description of maintenance: OIT will upgrade the PGP Management server
User impact: There is no anticipated user impact
***************************************************
Banner CRN extract for Blackboard survey attendance for Summer 2016 1, 2 term
When: 3:00AM – 5:00AM
Affected services: There is no anticipated impact on services.
Affected systems: BANNER Production (FAUP)
Description of maintenance: Modify Banner CRN extract program for 2016 summer 1 and 2 term.
User impact: There is no anticipated user impact
***************************************************
We have had a few reports of issues with Duo multi-factor authentication. We are currently investigating. If you experience an issue, please close your browser and try again. If you continue with an issue please contact the helpdesk at 561-297-3999 for assistance.
OIT
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/21/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
ANDISEC system upgrade
When: 3:00AM – 7:00AM
Affected services: All SFTP and network shares on andisec
Affected systems: ANDISEC
Description of maintenance: OIT will upgrade the operating system on andisec to a newer version (Server 2012 R2)
User impact: All SFTP and network shares on andisec will be unavailable during the window
***************************************************
Adding support for Talisma XML Email
When: 5:00AM – 6:00AM
Affected services: FrevvoAPI
Affected systems: atlantic.fau.edu
Description of maintenance: OIT is adding support for Talisma XML Email
User impact: None expected
***************************************************
Banner Financial Aid 8.26.0.1 patch
When: 3:00AM to 7:00AM
Affected services: N/A
Affected systems: Banner Financial Aid
Description of maintenance: Install the Financial Aid 8.26.0.1 patch in production. This release resolves a problem that came up during the testing of the Financial Aid 8.26.0 upgrade. That upgrade was placed on hold pending the release of this patch. The upgrade and patch are required for completion of College of Medicine financial aid awards.
User impact: None expected