Zoom has identified delays in cloud recording processing times. The zoom team is working to resolve the delays, and will provide updates.
[RESOLVED] Zoom
Zoom services appear to be restored at this time. Zoom is in the process of applying a nationwide fix and it appears FAU’s service has already been restored.
Posted in Canvas / LMS, Video Conferencing
Zoom sign-in issues
Zoom is experiencing intermittent issues where users may not be able to sign in. Updates will be provided as new information becomes available.
Aug 24, 10:58 Update – We are in the process of deploying a fix across our cloud. Service has been restored already for some users. We are continuing to roll this out to complete the fix for any users still impacted.
Aug 24, 09:50 Identified – We have identified the issue causing users to be unable to authenticate to the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars, and we are working on a fix for this issue.
Aug 24, 08:51 Investigating – We have received reports of users being unable to visit the Zoom website (zoom.us) and unable to start and join Zoom Meetings and Webinars. We are currently investigating and will provide updates as we have them.
Posted in Canvas / LMS, Video Conferencing
Single Sign-On Update
08-23-2020 5:00 pm – 5:30 pm
OIT will be updating the Single Sign-on System to correct a performance issue that was recently discovered. During this window, there will be a short period of time where users receive an error when attempting to login to any single sign-on enabled service.
Single Sign On System Maintenance
The University Single Sign On System will briefly undergo maintenance from 6:00 am to 7:00 am Thursday, August 20. During this period users may be unable to login to Canvas, Workday, Banner Self Service, OwlDone, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.
If you continue to experience difficulty accessing any services past 7:00 am, please contact the Help Desk at your earliest convenience.
Tagged with: logins, single sign on, sso
Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Systems, Video Conferencing, Workday
Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Systems, Video Conferencing, Workday
Single Sign On System Maintenance
The University Single Sign On System will briefly undergo maintenance from 6:00 am to 7:00 am Thursday, August 6. During this period users may be unable to login to Canvas, Workday, Banner Self Service, OwlDone, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.
If you continue to experience difficulty accessing any services past 7:00 am, please contact the Help Desk at your earliest convenience.
Tagged with: single sign on, sso
Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday
Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday
Turnitin Scheduled Maintenance
Turnitin services are currently undergoing scheduled maintenance until 5 PM today. Users may experience issues when trying to use the Canvas integration to create, grade, or submit assignments. For more info, please visit: https://turnitin.statuspage.io/
Posted in Canvas / LMS, Educational Technologies
Banner, ODS and Data Warehouse Production Maintenance
The Office of Information Technology will be performing maintenance to production Banner, ODS and Data Warehouse systems beginning Thursday, July 30th at 3:00 am. Services are expected to be fully restored by Thursday, July 30th at 7:00 am. The services listed below are affected by this maintenance will be unavailable during this time.
Please review these services upon the completion of the maintenance as application restarts may be necessary.
Account claiming and Password resets
Banner Self Service, Admin Pages, Access Manager and Workflow
Transcripts and degree auditing (uAchieve/DARS)
App Status portal
Admissions Applications (Grad and Undergrad)
Owldone
Financial Aid survey
eGrades for Canvas
Touchnet payment gateway
FLVS
Appworx
Harvest
IEA Warehouse (IEAP)
FAU Warehouse (FAUDW)
ODS Warehouse (ODSP)
WebFOCUS/Report Caster
Frevvo
4P (Not SSO)
Grouper
Phonebill Application
Wireless network authentication
Network Registration
Mandatory Course Entry Quiz
ACH/VPAS
OIT
Research Computing Equipment
Good afternoon, due to a cooling failure the Research Computing Clusters (koko-login.fau.edu) have been shutdown. They will return to service once we get the OK from Facilities.
Networking Issues
The Office of Information Technology is investigating networking issues affecting numerous services. More information will be reported as it becomes available.