Issues with Virtual Apps

We are currently experiencing issues with Virtual Apps. At this time you will not be able to login. We are working to resolve the issue as soon as possible and apologize for the inconvenience.

OIT

Posted in Educational Technologies, Systems

[RESOLVED] – Power Outage – various services affected

We have experienced a power outage that affects various web services.   We are currently working to resolve the situation.  Sorry for the inconvenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[RESOLVED] Success Network (Starfish) Currently Unavailable

Success Network (Starfish) is back up and accessible.

Thank you.

 

Posted in Educational Technologies, Systems, Uncategorized

Success Network (Starfish) Currently Unavailable

Success Network ( Starfish Solutions ) is currently unavailable. We are working with the vendor to resolve the issue.

Posted in Educational Technologies, Systems, Uncategorized

[Network Notice] Degraded internet performance

FAU has lost it’s primary internet connection and all traffic is currently utilizing a backup connection. The backup connection has limited capacity so we are currently operating in a state of degraded performance and network connectivity to and from FAU will be sluggish. We as that users refrain from large file transfers until the issue is resolved. We will update when we have further information.

Posted in Educational Technologies, Network and Telecom, Systems

[Recovery] Network Performance Issues

The connectivity issues with FAU’s ISP have been resolved and the network including connectivity to the internet should be operating at normal capacity at this time.

Posted in Educational Technologies, Network and Telecom, Systems

Single Sign On Upgrade

The Single Sign system on will be upgraded Friday August 19th from 3 am –  6 am to improve system performance. During this time users may experience reduced performance when logging into some services.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

Single Sign On Maintenance

The Single Sign system on will be restarted Friday August 12th at 3 am –  5 am to improve system performance. During this time users may experience reduced performance when logging into some services.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

[RESOLVED] Online Helpdesk System Unavailable

The issue has been resolved and the Online help desk system is back online.

 

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We are currently experiencing issues with our Online Help Desk ticketing system. We are working with our vendor to have the problem resolved as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

SSO Maintenance

We are experiencing minor performance issues on the original single sign on servers affecting logins to Reports.fau.edu, Student On Boarding, Banner Self Service and other central authentication services. We are currently rebooting the servers to increase their performance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday