We will be performing an update to Blackboard. Blackboard will be unavailable on Tuesday, May 10, 2016 from Midnight – 9am.
Emergency Blackboard Maintenance
We will be performing emergency maintenance on Blackboard between 3am and 5am, Thursday, April 28, 2016. Blackboard may be intermittently unavailable during this time.
Posted in Educational Technologies
ALERT – Google Phishing Email
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
Emergency Internet Maintenance from Midnight until 6:00 am on 4/13 and 4/14
Due to emergency third-party fiber maintenance from the vendor that provides Internet and network connectivity to FAU, there will be work performed that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. on 4/13 and 4/14. We are making efforts to ensure that services are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.
Thank you
SPOT Maintenance Window
The SPOT (Student Perception of Teaching) survey site will be unavailable for scheduled maintenance starting at 3:00pm on Thursday, April 7th, 2016.
The estimated downtime is approximately two hours.
Visitors to the site will be redirected to this WordPress post during this period.
Posted in Educational Technologies, Systems
RESOLVED: Echo360 Service Restart — Media Upload Issue
The issue which was preventing Echo360 lecture captures and external media uploads from processing and publishing has been resolved.
[COMPLETED] – TouchNet Systems – Maintenance Notification – Wed. March 16 from 3:00AM to 7:00AM
*****UPDATE*****
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.
All student payment services and marketplace sites will be unavailable during this time.
Resolved – MyFau unavailable
We are experiencing some technical difficulties with the myfau portal. Currently working on the problem. We apologize for the inconvenience.
[RESOLVED] Network Outage – All services and campuses affected
All network and services have been restored. A software bug on the University core router caused the extended outage.
We apologize for the impact this extended outage has caused.
OIT
[Completed] Blackboard Maintenance, Thursday Feb 25 from 3:00 AM to 5:00 AM
Blackboard maintenance has completed and all blackboard services are operational.
Posted in Educational Technologies, Systems