Users may get an intermittent error stating “Service Temporarily Unavailable.” In most cases refreshing the page will resolve the issue.
We are working with Blackboard to resolve the issue.
Blackboard Phishing Email
If you receive a message with the subject line: “[Blackboard Learning] You have 2 new course work from your Admin Faculty,” please DO NOT open or click the URL in this message.
We are taking the necessary steps to prevent this message from propagating further to the university community.
If you have clicked the link, please change your password as soon as possible.
We apologize for any inconvenience this may have caused you.
Office of Information Technology
[RESOLVED] FAU’s Online Payment System (Touchnet) Unavailable
January 25, 2016
Maintenance for FAU’s Online Payment System (Touchnet) has successfully been completed and is available to accept online payments.
***Notice***
FAU has extended the cancellation payment due date for all students.
Payments can be made in person or through the campus drop box until Friday, January 29, 2016 at 5:00 PM on the Boca Raton Campus, Student Services Bldg. 80, Room 113.
Online payments can be made until Sunday, January 31, 2016 at 11:00 PM.
Please note…January 31, 2016 is the deadline for ONLINE PAYMENTS ONLY. Be sure to make your payments by these dates to avoid cancellation.
1098-T’s are currently not able to be viewed. You will receive a notification via your FAU email address when available.
******************************************************************************
Due to unexpected maintenance, FAU’s Online Payment System (Touchnet) will be unavailable until further notice. We will be posting status updates regularly regarding the maintenance progress.
We apologize for the inconvenience.
Blackboard Issues [UPDATE]
We are currently working with Blackboard Support investigating reports of multiple issues including:
- Difficulty copying and moving content
- A pop up message stating “Batch Already Loaded”
- Difficulty loading the Grade Center
- Inaccurate results in course reporting
Update: The course reporting is still not working correctly. We believe that we have the other listed issues resolved. If you continue to experience a problem please submit a ticket.
Posted in Educational Technologies
Blackboard Maintenance – December 17, 2015
Blackboard will be unavailable from 3am to 4am, Thursday, December 17, 2015 for System Maintenance.
Posted in Educational Technologies
SafeAssign Planned Maintenance – December 4, 2015 from 12:00am to 6:00am EST
The Blackboard plagiarism service, SafeAssign will undergo a planned maintenance on Friday, December 4, 2015 from 12:00am US EST until 6:00am US EST. There may be periods of brief interruption or latency to some of the SafeAssign functionality. Papers will proceed as usual, but with the possibility of a slight delay for intermittent periods until the SafeAssign maintenance is completed.
Posted in Educational Technologies
[Completed] – Emergency Blackboard Maintenance
********
UPDATE: maintenance has been completed.
********
Office of Information Technology will be performing emergency maintenance on Tuesday, December 2, 2015 from 5:30 am to 6:30 am. Blackboard may be unavailable during this time.
Posted in Educational Technologies
[RESOLVED]Blackboard users may experience slowness
*****************************
The issue has been resolved
*****************************
Blackboard users may experience slowness when loading the home page modules and courses. We are working to resolve the issue as soon as possible.
We apologize for the inconvenience this may cause.
Posted in Educational Technologies
[COMPLETED]Emergency Blackboard Maintenance
********
UPDATE: maintenance has been completed.
********
Office of Information Technology will be performing emergency maintenance on Wednesday November 10, 2015 from 1 am to 2:30 am. Blackboard may be unavailable during this time.
Posted in Educational Technologies
[RESOLVED] FAU Experiencing Degraded Internet Performance
FAU’s primary connection to the internet was restored at 7:00 this morning. The degraded internet performance issues have now been resolved and all services are expected to be running at normal speeds.