[Resolved] MyFAU is currently unavailable

** Update:  Problem has been resolved.  Services are functioning normally now.

MyFAU is currently unavailable. We are investigating this issue.

Thank you for your patience.

Posted in Educational Technologies

OIT Systems Maintenance, Thurs., Nov. 20 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1

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When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu

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When: 8:00AM – 9:00AM
Description of maintenance: ​Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services:  None
Affected systems: NetApp filers bocana01 and bocana02

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Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized

[RESOLVED] MyFAU Login Issues

The issue has now been resolved

Posted in Educational Technologies

MyFAU Login Issues

We are currently experiencing issue logging into MyFAU.   No ETA at this time

Posted in Educational Technologies

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

[Completed]Blackboard Maintenance – 3am to 6am, Friday October 31, 2014

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

Blackboard Maintenance – 3am to 6am, Friday October 31, 2014

Blackboard may be intermittently unavailable from 3am to 6am, Friday October 31 for system maintenance to resolve issues with the Discussion Board and the Grade Center.

Posted in Educational Technologies, Systems

Blackboard Issues

We are currently investigating two issues with Blackboard.

  • Students are unable to view Graded Discussion Forums
  • Instructors are unable to Send Email through the Grade Center.

We are working with Blackboard Support to resolve these issues.

Posted in Educational Technologies

[Completed]Blackboard Maintenance

Blackboard maintenance has completed and all blackboard services are functioning.

Posted in Educational Technologies, Systems

OIT Systems Maintenance, Thurs. Oct 30 from 3:00AM to 7:00AM

** Update 8:30AM, The Jupiter domain controller maintenance is still ongoing. All services should be available, however logins may be slower for users on the Jupiter campus. We apologize for this inconvenience.

 

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00AM – 6:00AM
Affected services: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud ​
Affected systems: ​Blackboard
Description of maintenance: OIT will be updating some of the Building Blocks: ​Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
User impact: Tools may be unavailable during the update

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When: 3:00AM – 6:00AM
Affected services: Any services running out of the following SQL clusters may expereicne a blip in connectivity.​
Affected systems: ​boc22mssqlfau, boc22mssqloit, boc22mssqlsp, boc22mssqllync​
Description of maintenance: OIT will be applying SQL Server 2012 Service Pack 2 to clusters.​
User impact: No downtime is expected but applications may experence disconnects while clusters failover.

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When: 3:00AM – 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: ​ jupdcfau01, jupdcirm01​
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window.

Posted in Educational Technologies, Systems