The FAU Printing System is back to full functionality and available once again.
Mediasite Maintenance
Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.
Posted in Canvas / LMS, Lecture Capture
[RESOLVED] Success Network (EAB Navigate) Experiencing issues
The Success Network (EAB Navigate) issue has been resolved and all pages should be loading correctly.
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The EAB Navigate system is experiencing problem experiencing issues for both Students and Faculty/Staff. The Faculty/Staff site is experiencing login issues and slowness loading pages if you manage to log in. The student site cannot access advising appointments.
The vendor is aware, and we will post an update once we have more information.
[RESOLVED]MYFAU experiencing issues
We’re currently experiencing degraded performance issues with MYFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.
OIT is working with the vendor to restore the service as soon as possible.
We apologize for any inconvenience.
[RESOLVED] MyFAU experiencing issues
We have resolved the issue and MyFAU has been restored to full service. All related systems and applications should be functioning as usual. If you notice any issues with campus systems or applications, please contact the IT Help Desk
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We’re currently experiencing degraded performance issues with MyFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.
OIT is working with the vendor to restore the service as soon as possible.
We apologize for any inconvenience.
Data Center Storage Maintenance
Description of change: OIT will be performing upgrades to the data center storage systems.
Downtime window start: 02/19/2023 3:00 PM
Downtime window end: 02/19/2023 6:00 PM
Affected services: No service impact is expected during these upgrades.
End-user impact: No end-user impact is expected during these upgrades.
[RESOLVED] MYFAU internal pages not loading
The MYFAU issue has been resolved and all pages should be loading correctly.
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Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.
[Resolved] Mediasite Instability
Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.
Posted in Canvas / LMS, Lecture Capture
Mediasite instability
Users may experience long loading times and error messages when attempting to access Mediasite and Mediasite presentations. Engineers are investigating the issue now and OIT will provide updates as they become available.
Posted in Canvas / LMS, Lecture Capture
Frevvo Forms is back online.
Frevvo Forms service is back online. Thank you for your patience.