[Resolved] Outlook Web Access Error

We are experiencing an issue with Outlook Web Access. Microsoft is currently investigating and working to resolve the issue as soon as possible.

Microsoft Service Status updates can be found here: https://portal.office.com/servicestatus

We will update this post when more details become available. We apologize for any inconvenience this may cause.

OIT

Posted in Email, Uncategorized

[RESOLVED]MYFAU experiencing issues

We’re currently experiencing degraded performance issues with MYFAU. A “Page not found” will be displayed after logging in via single-sign on. The links at the top of the page work and will redirect properly.

OIT is working with the vendor to restore the service as soon as possible.

We apologize for any inconvenience.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems, Uncategorized

Data Center Storage Maintenance

Description of change: OIT will be performing upgrades to the data center storage systems.
Downtime window start: 02/19/2023 3:00 PM
Downtime window end: 02/19/2023 6:00 PM
Affected services: No service impact is expected during these upgrades.
End-user impact: No end-user impact is expected during these upgrades.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Systems, Uncategorized

[RESOLVED] MYFAU internal pages not loading

The MYFAU issue has been resolved and all pages should be loading correctly.

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Some of the internal pages inside MYFAU are currently not loading. We are looking into it and will update once we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

BHRIC Virtual Desktops

We are currently investigating some users having issues connecting to BHRIC Virtual Desktops. We will check back in on or around 1pm as we learn more.

Posted in Email, Network and Telecom, Research Computing, Systems

Frevvo Forms is back online.

Frevvo Forms service is back online. Thank you for your patience.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

Frevvo Forms is currently offline.

Frevvo forms is currently offline and we are working to resolve the issue. Please check back later. Thank you!

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

[RESOLVED] Issues reaching FAU websites & machines

The connection issues are resolved.

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Several users have reported having issues reaching FAU websites and machines. We are looking into and will send updates when available.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

Opt-in to Migrate to Microsoft Outlook 365

Starting Tuesday, January 17th, 2023 at 6 am students will be prompted to optionally Migrate to Microsoft Office 365 when they login to various services and websites. 

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems

[RESOLVED]Issues logging on to Office 365 and other ADSF services

We are currently experiencing issues with ADSF that does not allow you to properly single-sign on (SSO) to Office 365 services such as Outlook Web and the new FortiClient VPN client. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized