***UPDATE***
This issue has been resolved.
********************************
We are currently experiencing issues with Outlook 365. At this time, users are not able to access Outlook via the web (outlook.fau.edu).
Please note that this does not impact regular Exchange users using OWA (mail.fau.edu).
We are investigating the issue and hope to have it resolved as soon as possible.
OIT
Our service provider has informed us that restoration of services will begin around midnight tonight lasting until morning. We do not have a specific ETA for resolution. Until the expected restoration of our primary internet link in the early morning hours, we will continue to have degraded performance to all services from off-campus and from FAU to the internet.
FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
Single Sign-on failed to work as expected this evening October 20th, 2015. We have corrected the problem and will monitor the servers for the next few hours. We have confirmed that Blackboard, Workday, EZProxy, OwlApps (Google Applications) and other related services are now accessible.
ANDISEC drives should now be accessible.
Users may have experienced difficulty logging into Blackboard, Workday, Office 365 and other single sign-on services. We are investigating and will update this post regularly.
We are currently experiencing some issues with lists.fau.edu and its backend mail delivery and processing. We are currently looking into the matter and will update this notice as new information is available. Sorry for the inconvenience.
Please note that email messages sent from FAU are currently being limited or blocked by other providers due to an increased number of compromised accounts. This results in some email messages coming back as “undeliverable” or “delayed delivery.”
Unfortunately, at this time, the only thing we can do is to wait for the other providers to remove the block and/or limit.
We apologize for the inconvenience this may cause.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/17/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
***************************************************
Update Ironport email server – bertx
When: 6:00AM – 6:55AM
Affected services: None
Affected systems: bertx.fau.edu
Description of maintenance: OIT is updating Ironport email server bertx
User impact: Possible slowdown of mail
***************************************************
Upgrade NTSHyperv01 from 2008r2 to 2012r2.
When: 3:00AM to 7:00AM
Affected services: Honors College Goldmine, MacArthur Campus admin suite file shares, LLS file shares, CES file shares, MacArthur Campus printing, Resource Mate.
Affected systems: NTSHyperv01, CES, LLSJupiter01, Kelly, Payton, Honors1, Honors4.
Description of maintenance: OIT is upgrading the host OS from 2008r2 to 2012r2. There will be 6 VMs affected by this upgrade.
User impact: Majority of file shares for MacArthur campus will be offline. Majority of network printers will be offline. Goldmine will be offline. Resource Mate will be offline.
***************************************************
The maintenance to MyFAU has been completed and MyFAU is now accessible. Some users may experience issues logging into MyFAU if their passwords were changed after 1 am on 9/10/15. We expect these issues to be resolved in the next few hours and users should not need to change their passwords again.