[RESOLVED]Google Gmail disruption

Update from Google:

The problem with Gmail has been resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better. If you are still experiencing an issue, please contact us via the Google Help Center.

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We have recieved multiple reports of being unable to email gmail users. Google status does show they are currently experiencing a disruption with their gmail services.

We will continue to monitor and update as we receive additional information.

OIT

Posted in Email, Uncategorized

Google Apps- including Owl Mail unavailable

Google Apps are currently experiencing an outage. Student Owl Mail email, YouTube, Google Drive, and other google services may not be available or you may not be able to login. We will update as google provides additional information.

OIT

Posted in Educational Technologies, Email, Systems, Uncategorized

[RESOLVED] OIT Help Desk Ticketing System Unavailable

UPDATE: The emergency maintenance has been completed and the OIT help desk system is back online.

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The OIT Help Desk ticketing system is currently unavailable due to emergency maintenance performed by the vendor. We expect the system to be back online momentarily.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized, Workday

[SERVICE DISRUPTION] Outlook email and Office 365 Applications” is locked [SERVICE DISRUPTION] Outlook email and Office 365 Applications

Microsoft is currently experiencing disruptions with several Office 365 services. These services include: Outlook email, Microsoft Teams, Sharepoint, and other Office 365 services. We do not currently have an ETA from the vendor for when the issue will be resolved at this time.

Posted in Email, Systems

[SERVICE DISRUPTION] Outlook email and Office 365 Applications

Microsoft has announced that there are current service issues related to Office 365 which may prevent logging into or utilizing services. These services include Outlook/Exchange email, Microsoft Teams, and other Office 365 applications. We do not have an anticipated time of resolution from Microsoft at this time.

Posted in Email, Systems

[COMPLETED] SSO Maintenance 9/13/2020 at 9:00 PM

OIT will be performing maintenance tonight (9/13) at 9:00 PM to re-enable the health attestation prompt on the Single Sign-On (SSO) screen. There will be a quick restart of the sign-on servers and users may receive an authentication error during this time.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Workday

Single Sign-On Update

08-23-2020 5:00 pm – 5:30 pm

OIT will be updating the Single Sign-on System to correct a performance issue that was recently discovered. During this window, there will be a short period of time where users receive an error when attempting to login to any single sign-on enabled service.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

Possible Single Sign on Errors when accessing FAU services

We are currently experiencing an issue with single sign on and you may possibly experience delayed logins or receive an error upon trying to access an FAU service such as Canvas, MyFAU, or Workday. We are currently investigating the cause to resolve as soon as possible.

OIT

Posted in Banner and Admin Systems, Email, Instructional Technologies, Network and Telecom, Systems, Workday

Single Sign On System Maintenance

The University Single Sign On System will briefly undergo maintenance from 6:00 am to 7:00 am Thursday, August 20. During this period users may be unable to login to Canvas, Workday, Banner Self Service, OwlDone, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.

If you continue to experience difficulty accessing any services past 7:00 am, please contact the Help Desk at your earliest convenience.

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Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Systems, Video Conferencing, Workday

Single Sign On System Maintenance

The University Single Sign On System will briefly undergo maintenance from 6:00 am to 7:00 am Thursday, August 6. During this period users may be unable to login to Canvas, Workday, Banner Self Service, OwlDone, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.

If you continue to experience difficulty accessing any services past 7:00 am, please contact the Help Desk at your earliest convenience.

Tagged with: ,
Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Workday
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