Mediasite Update

The vendor will be updating Mediasite to the latest release during the scheduled maintenance window on September 23, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.

Posted in Canvas / LMS, Lecture Capture

Mediasite Update

Sonic Foundry will be updating Mediasite Video Cloud to the latest release during the scheduled maintenance window on August 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.

Posted in Canvas / LMS, Lecture Capture

RESOLVED: Some Mediasite Catalog Presentations Unavailable

The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.

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Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized

Mediasite Maintenance

Sonic Foundry will be updating FAU’s Mediasite to the latest release during their scheduled maintenance window on May 27, between 1:01 AM and 5:00 AM EDT. Extended downtime is not expected. However, Mediasite may be unavailable for brief periods during this time.

Posted in Canvas / LMS, Lecture Capture

Mediasite Maintenance

Sonic Foundry will be applying a hotfix to Mediasite during their maintenance window on April 13, between 1:01AM and 5:00AM EDT. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Instability

Mediasite appears to have returned to normal operations. Engineers will continue to monitor the situation and OIT will update as the issue warrants.

Posted in Canvas / LMS, Lecture Capture

Mediasite instability

Users may experience long loading times and error messages when attempting to access Mediasite and Mediasite presentations. Engineers are investigating the issue now and OIT will provide updates as they become available.

Posted in Canvas / LMS, Lecture Capture

Frevvo Forms is back online.

Frevvo Forms service is back online. Thank you for your patience.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

Frevvo Forms is currently offline.

Frevvo forms is currently offline and we are working to resolve the issue. Please check back later. Thank you!

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Research Computing, Systems, Uncategorized, Video Conferencing, Workday

[Resolved] Mediasite-Zoom Integration

Earlier this morning Zoom experienced a disruption which interrupted the Mediasite-Zoom import process. Zoom has resolved the issue and users should once again see imports from Zoom to Mediasite. Please expect delays and possible duplication of recordings as the process is restarted.

Posted in Instructional Technologies, Lecture Capture, Video Conferencing