OIT Systems Maintenance, Thurs. Feb 16 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/16/2017 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Migration of authentication system supporting Office 365
When: 3:00AM – 6:00AM
Affected services: Sign-on to all Office 365 services. Sign-on to College of  Business websites​
Affected systems: boc22adfsp, boc22adfs, nwadfsp, nwadfs​
Description of maintenance: OIT will be migrating the ADFS 2.1 farm to ADFS 3.0​
User impact: Sign-on to Office 365 services may be intermittent during the window​

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Migrate CoE SharePoint Sites to Office 365
When: 4:00AM – 5:00AM
Affected services: CoE site collection and any other subsites – https://sharepoint.fau.edu/coe/
Affected systems: SharePoint
Description of maintenance: ​We will be completing the migration of the College of Education’s SharePoint site to Office 365.
User impact: Users will need to update any bookmarks, saved links, and any calendars that point to https://sharepoint.fau.edu/coe/

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Migration of sharepoint from old bigip to the new bigip
When: 6:00AM – 7:00AM
Affected services: sharepoint.fau.edu​
Affected systems: sharepoint​
Description of maintenance: We are continuing the move of servers from older bigip load balancer hardware to the new ones.  This move will be for the backend servers that support sharepoint
User impact: SharePoint may be unavailable for 5 minutes while DNS is updated​

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Migration of tms (video bridge) from old bigip to the new bigip
When: 6:00AM – 7:00AM
Affected services: Tms and Tmsbridge​
Affected systems: tms.fau.edu, tmsbridge.fau.edu​
Description of maintenance: ​We are continuing the move of servers from older bigip load balancer hardware to the new ones.  This move will be for the backend servers that support video bridge​
User impact: Users may not be able to connect to tmsbridge​

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Posted in Email, Instructional Technologies, Systems

[RESOLVED] Echo360 playback

The Echo360 web server was restarted and video playback is now stable.

Posted in Lecture Capture

Echo360 playback unavailable

Playback of Echo360 videos may intermittently be unavailable and report an error.  OIT is aware of the situation and working on a resolution.

Tagged with:
Posted in Instructional Technologies, Lecture Capture

Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”

If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.

If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

[Resolved] Echo360 Maintenance Complete

The maintenance on the Echo360 system is complete, and videos are now available for viewing.

Posted in Instructional Technologies, Lecture Capture